Re: Wrong Publisher File Attached in Email?

Tech-Archive recommends: Fix windows errors by optimizing your registry

I follow, not sure I know the answer though...maybe a caching thing.

For S&Gs try this... after Saving As file B. Close the file, close Pub.,
then reopen file B and see if it still sends as B with A contents.

Whew...this may be a 2 cup of coffee problem :-)


"bfrancis" <bfrancis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AEB70BCE-E08A-4D74-AF83-8060043731E1@xxxxxxxxxxxxxxxx
|I just talked to the user who was able to replicate the problem. Basically
| the steps taken to make this happen are;
|
| 1. User opens fileA
| 2. User does Save As... and names it fileB
| 3. User edits fileB and saves it
| 4. User navigates to File : Send Email : Send Publication as attachment
| 5. A new messge window opens from Outlook with fileB attached
| 6. User sends email with attached fileB to desired recipient
|
| *I hope this next part is worded well enough to be understandable*
|
| 7. Recipient opens file and sees contents of fileB before the changes were
| made, so basically they see the contents of fileA
| 8. The "Sent" folder in Outlook is opened in order to check the email to
| double check that the correct file was attached. When the attachment is
| opened, fileB comes up with the contents of fileA.
|
| But.....
|
| If we go straight to Outlook after saving fileB, and manually attach fileB
| then the correct version of the file is sent. So there is a work around.
|
| So it looks like there is possibly a bug in Publisher when editing files
| then saving and using the built in attach feature. Something else to note
is
| that after fileA is opened and saved as fileB, a change can be made,
followed
| by a save. Another update is made without closing publisher and saved,
and
| when sent through Outlooks attach feature, it still attaches fileB with
the
| contents of fileA.
|
| Again I hope this all is understandable and if someone knows of a fix or
an
| update that is available I hope they can add some insight.
|
| Thanks,
|
| --
|
| Brian Francis
|
|
| "Rob Giordano (Crash)" wrote:
|
| > I wonder if the user attached the file to the email first, then opened
it
| > from there and edited it (?)
| > Sounds like it to me.
| >
| >
| > "bfrancis" <bfrancis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:6E57F49C-03FD-436F-BEFB-EEECABEDE8CA@xxxxxxxxxxxxxxxx
| > |I have a user who took an existing Publisher file (fileA) off of the
| > network,
| > | and did a Save As... and changed the name (to fileB) and saved the
file to
| > a
| > | different directory. She edited fileB (from 6 pages down to 1) and
| > attached
| > | it in an email and sent it off for review. When the email was
recieved,
| > | fileA was attached, and when opened contained the contents of fileA (6
| > | pages). fileB should have been recieved.
| > |
| > | The user says that fileB was attached and after sending the email, did
a
| > | shift+delete so the email was not in the "sent" or "deleted items" of
| > | Outlook. Has anyone ever heard of this happening, or did this user
most
| > | likely just attach the wrong file and not realize it. I told the user
I
| > | would see if anyone has ever come across this and would give an update
| > when I
| > | did so.
| > |
| > | Thanks in advance,
| > | --
| > |
| > | Brian Francis
| >
| >
| >


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