Re: Why Am I getting Can't Print Because of Error Message?

I'm with Rob. I can try to help with the issue but once you start in with
the rest, I zoned out.

--

JoAnn Paules
MVP Microsoft [Publisher]



"Rob Giordano (Crash)" <webmaster@xxxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23mQXBkD2FHA.3188@xxxxxxxxxxxxxxxxxxxxxxx
> Did you try printing another document?
> Do you have the correct printer selected?
> Did you update your printer drivers...you get them from the manufacturer's
> website.
>
> What have you tried?
>
> ps...cut the commentary and just give the troubleshooting facts...that
> will
> get you help faster, not many people have the patience to read 5
> paragraphs
>
>
> "Pippit" <Pippit@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:2F0EFD1C-76C3-48D6-B61D-9CAD6990D58F@xxxxxxxxxxxxxxxx
> | It didn't tell me. That's what's so frustrating. All it said was "Can't
> Print
> | Because of Error." The only thing it said to do was click on F1, so I
> did
> and
> | all it was was a general list like;
> |
> | try printing in another program,
> | drivers,
> | try printing another document etc...
> |
> | None of these was at all helpful. I wonder why it isn't set up to
> | auto-report to microsoft exactly what the error message is and where?
> Some
> | programs can do that. It's as if they just wrote a template of pat
> answers
> to
> | take the place of tech support. Those tutorials almost never fit my
> problem.
> |
> | I can still print my other greeting cards but on that specific one (or
> any
> | copies of it) I still get the same message. I tried creating a new file
> and
> | copying and pasting the same card into it, but the same barrier
> happened.
> I
> | sell these cards online so was very upset when I couldn't reach anybody
> at
> | Microsoft. The e-mail was actually a form and would not go anywhere
> without a
> | product ID entered in first. (All I have is a product key). They really
> need
> | to have that on file with your initial registration and not bother the
> | customer with repeating themselves over and over each time they need to
> ask a
> | question. I tried giving them this suggestion in several places already
> | tonight where they had a survey for customers to fill out. I hope it
> will
> be
> | addressed and not just blown off. I think they really need to have 24
> hour
> | phone tech support and chat support where you can just cut right to the
> chase
> | and tell them the problem and they answer you without 20 levels of
> security
> | hoops to jump through in order to ask them a simple question. HP does,
> | Bellsouth DSL does. Microsft is a big company. You'd think they'd be on
> top
> | of this, but just about every transaction I've had with them has been
> | ridiculously cumbersome. At the cost of these programs they shouldn't
> expect
> | to charge for every little thing either. I noticed various instances
> they
> | cited where people have to pay a pretty hefty per incident charge. My
> | experience is that their programs get errors pretty often, making them
> not
> | very reliable, so if they are passed through Research and Development
> this
> | way they need to fully support them so we customers aren't just left
> holding
> | the bag. When one of them is not easily solved and you can't reach
> anyone
> | your just stuck.
> |
> | No matter what I try this problem doesn't go away. No other options come
> up
> | besides that same process over and over again, and it doesn't ever give
> me
> | any clue as to what this error is, where it is; I didn't even get that
> list
> | of numbers you sometimes get with an error message. It's extremely
> vague.
> |
> | I just re-loaded all of Office XP Professional Special Edition about a
> week
> | ago after having my computer fixed and Windows 98 re-loaded, and in this
> | short time Publisher is already malfunctioning. In order to reach the
> correct
> | department to re-register everything I had to be trasferred 3 times just
> to
> | complete that. (A different person handles each required stage). I think
> the
> | entire process took about 3 hours and I had to type in numbers for each
> | seperate program in the suite and they had to give me a general
> confirmation
> | number over the phone for the overall suite and manually activate
> everything
> | from where they were. It was a real hassel because I'd already
> registered
> it
> | when I bought it but had to do it all over again when I re-loaded
> everything
> | and they had to give me some new numbers in order for the registration
> to
> | take. Some numbers covered certain CDs but not others, and one had no
> number
> | on it and they had to give me one from a special department. I wonder if
> all
> | this might interfere with the program's reliability? It almost seems
> they've
> | made it so complicated that the program can't read itself in order to
> | function properly without failing.
> |
> |
> |
> | "JoAnn Paules [MSFT MVP]" wrote:
> |
> | > Specifically what error message did you get?
> | >
> | > --
> | >
> | > JoAnn Paules
> | > MVP Microsoft [Publisher]
> | >
> | >
> | >
> | > "Pippit" <Pippit@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> | > news:18B7B436-D26F-4D82-89CC-F0F215DA1341@xxxxxxxxxxxxxxxx
> | > >I was just about to print a greeting card I designed and then the
> blue
> line
> | > > at the top dimmed and then brightened and then I got an error
> message
> | > > which
> | > > said Can't Print Because of Error Message.
> | >
> | > (snip)
> | >
> | >
> | >
>
>


.

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