Re: Why Am I getting Can't Print Because of Error Message?

Did you try printing another document?
Do you have the correct printer selected?
Did you update your printer drivers...you get them from the manufacturer's
website.

What have you tried?

ps...cut the commentary and just give the troubleshooting facts...that will
get you help faster, not many people have the patience to read 5 paragraphs


"Pippit" <Pippit@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2F0EFD1C-76C3-48D6-B61D-9CAD6990D58F@xxxxxxxxxxxxxxxx
| It didn't tell me. That's what's so frustrating. All it said was "Can't
Print
| Because of Error." The only thing it said to do was click on F1, so I did
and
| all it was was a general list like;
|
| try printing in another program,
| drivers,
| try printing another document etc...
|
| None of these was at all helpful. I wonder why it isn't set up to
| auto-report to microsoft exactly what the error message is and where? Some
| programs can do that. It's as if they just wrote a template of pat answers
to
| take the place of tech support. Those tutorials almost never fit my
problem.
|
| I can still print my other greeting cards but on that specific one (or any
| copies of it) I still get the same message. I tried creating a new file
and
| copying and pasting the same card into it, but the same barrier happened.
I
| sell these cards online so was very upset when I couldn't reach anybody at
| Microsoft. The e-mail was actually a form and would not go anywhere
without a
| product ID entered in first. (All I have is a product key). They really
need
| to have that on file with your initial registration and not bother the
| customer with repeating themselves over and over each time they need to
ask a
| question. I tried giving them this suggestion in several places already
| tonight where they had a survey for customers to fill out. I hope it will
be
| addressed and not just blown off. I think they really need to have 24 hour
| phone tech support and chat support where you can just cut right to the
chase
| and tell them the problem and they answer you without 20 levels of
security
| hoops to jump through in order to ask them a simple question. HP does,
| Bellsouth DSL does. Microsft is a big company. You'd think they'd be on
top
| of this, but just about every transaction I've had with them has been
| ridiculously cumbersome. At the cost of these programs they shouldn't
expect
| to charge for every little thing either. I noticed various instances they
| cited where people have to pay a pretty hefty per incident charge. My
| experience is that their programs get errors pretty often, making them not
| very reliable, so if they are passed through Research and Development this
| way they need to fully support them so we customers aren't just left
holding
| the bag. When one of them is not easily solved and you can't reach anyone
| your just stuck.
|
| No matter what I try this problem doesn't go away. No other options come
up
| besides that same process over and over again, and it doesn't ever give me
| any clue as to what this error is, where it is; I didn't even get that
list
| of numbers you sometimes get with an error message. It's extremely vague.
|
| I just re-loaded all of Office XP Professional Special Edition about a
week
| ago after having my computer fixed and Windows 98 re-loaded, and in this
| short time Publisher is already malfunctioning. In order to reach the
correct
| department to re-register everything I had to be trasferred 3 times just
to
| complete that. (A different person handles each required stage). I think
the
| entire process took about 3 hours and I had to type in numbers for each
| seperate program in the suite and they had to give me a general
confirmation
| number over the phone for the overall suite and manually activate
everything
| from where they were. It was a real hassel because I'd already registered
it
| when I bought it but had to do it all over again when I re-loaded
everything
| and they had to give me some new numbers in order for the registration to
| take. Some numbers covered certain CDs but not others, and one had no
number
| on it and they had to give me one from a special department. I wonder if
all
| this might interfere with the program's reliability? It almost seems
they've
| made it so complicated that the program can't read itself in order to
| function properly without failing.
|
|
|
| "JoAnn Paules [MSFT MVP]" wrote:
|
| > Specifically what error message did you get?
| >
| > --
| >
| > JoAnn Paules
| > MVP Microsoft [Publisher]
| >
| >
| >
| > "Pippit" <Pippit@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:18B7B436-D26F-4D82-89CC-F0F215DA1341@xxxxxxxxxxxxxxxx
| > >I was just about to print a greeting card I designed and then the blue
line
| > > at the top dimmed and then brightened and then I got an error message
| > > which
| > > said Can't Print Because of Error Message.
| >
| > (snip)
| >
| >
| >


.

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