Re: Publisher and HP 6540 borderless printing

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Hi Mary,

Thank you for taking a look at my document. I have been setting it to
borderless in both page setup and in the printer properties forms. There
seems to be an issue with Publisher that it keeps forgetting this setting in
the page setup form, but that issue is not really bothering me. I just keep
checking it to make sure it's ok. The setting does override the printer
properties setting but at least I can get around it by being careful. It
seems that every time I change the printer properties settings, it resets the
page setup. So you may have to reset that yourself when you get the file.
Please let me know if I am doing anything wrong.

I am using an HP 6540xi. It is basically brand new, the only thing I have
been doing with it is trying to print this brochure. I have been using
Hammermill Business Glossy 32 lb paper, and HP Brochure and Flyer 48 lb
glossy paper. The results are exactly the same with both types of paper.
Also as noted, I have printed a borderless photo using the HP Photo Printing
software v3.5.0.270 and the photo printed fine from there. The image fit the
page just like it looked in the print preview, and had no borders.

I am going to look into printing the document as a 600 dpi image from
Publisher and then see if I can print it from Photo Printing as well. I will
also try to print an image from another package to see if I have a problem
there. I have spent several hours with a rep from HP already, and the only
thing we can see is that it is an issue between MS and HP. I get the same
result with Borderless Autoprint on and off under paper/quality. I have
tried many different settings on the printer including Borderless Photo with
Photo paper and Custom Borderless with Glossy brochure paper and other
similar combinations. I have gone into the custom... Form under
paper/quality and made sure it was set to 8.5 x 11. As far as I know I have
the latest drivers. I will check again today, but I only installed the
printer a couple of weeks ago and made sure the drivers were up to date then.

Thanks again,

Thomas


"Mary Sauer" wrote:

> You can send the document to me if you wish, I have an HP borderless printer.
> gsauer at columbus dot rr dot com
>
> Publisher has no printing issues. Like all applications Publisher gets its
> instructions from the printer driver. This is something you will have to take up with
> HP. It is possible your driver needs upgrading. HP has very good support documents.
>
> This is another suggestion from HP
> Small margins in MS Word
> When printing borderless images from MS Word, a small margin appears.
> Solution
> The paper size must be set to borderless in both the application (MS Word) and the
> printer driver. To set borderless printing in the application, follow the steps
> below.
> Click File, then Page Setup.
> In the Page Setup dialog box, click the Paper tab.
> Under Paper Size, select the appropriate borderless paper size.
> To select borderless printing in the printer driver, follow the steps below.
> In the application, click File, and then click Print.
> In the Print dialog box, click Properties, and then click the Paper/Quality tab.
> Select the appropriate borderless paper size.
> NOTE: Under Paper Type, you cannot choose plain paper and print borderless. Choose
> photo or brochure paper instead.
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
> "Wildfire563" <Wildfire563@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:9E670F79-9B96-4193-944E-AC53E67D0454@xxxxxxxxxxxxxxxx
> > Thank you for your quick response, but, you've got to be kidding me. Is
> > Microsoft going to fix this what appears to be a major bug? Why would I
> > consider using Microsoft Office software at all if it can't even print
> > accurately? Why can sofware packages from other manufacturers print on this
> > printer accurately and not Microsoft? I'm sorry for the venting, but I have
> > spent several hours debugging this problem, and every time, it prints the
> > same.
> >
> > Is this a problem with HP's drivers or is it a problem with the data you are
> > sending to the printer?
> >
> > I can send the file to you if you would like to see if I have done anything
> > wrong, but the page size within Publisher and Powerpoint is clearly 11" long,
> > not 11.25" long. It prints properly in the width (8.5") direction. It
> > appears to be feeding the page too quickly. It's hard to tell if there is
> > any stretching in the image, it looks fine to me, but the difference is only
> > about 2%, so I don't know if I'd notice that.
> >
> > Thank you,
> >
> > Thomas
> >
> > "Mary Sauer" wrote:
> >
> >> This is what HP says about your printer
> >> To work around this issue, try one of the following procedures.
> >>
> >> a.. Print the image on larger paper using a border. Then, with scissors or a
> >> paper
> >> cutter, cut the image to the desired size.
> >>
> >> a.. Within the software application being used, adjust the placement of the
> >> image
> >> so more of the desired part of the photo or image will show on the borderless
> >> paper
> >> when printed.
> >>
> >>
> >> --
> >> Mary Sauer MSFT MVP
> >> http://office.microsoft.com/
> >> http://msauer.mvps.org/
> >> news://msnews.microsoft.com
> >> "Wildfire563" <Wildfire563@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:7841DDBF-6611-4070-B3B3-A1987172398B@xxxxxxxxxxxxxxxx
> >> > Hi,
> >> > I've got an HP 6540xi. I am trying to print a full page 8.5 x 11 landscape
> >> > brochure in borderless mode that I've created in Publisher. When I print it,
> >> > however, it stretches the image by about 2% (about .25 in) in the lengthwise
> >> > direction so the image ends up being chopped on one end. This problem occurs
> >> > both in Powerpoint and Publisher. I tried printing an 8.5 x 11 photo in the
> >> > HP Photo utility that came with the printer, and it works fine from there.
> >> >
> >> > Is there any way to get the Microsoft products to print to this device
> >> > correctly?
> >> >
> >> > Thanks,
> >> >
> >> > Thomas
> >>
> >>
> >>
>
>
>
.

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