Re: Publisher 2002 SP3 colors prints in greyscale only

Mary,
Thanks for getting me further - at least I now know where the problem is,
but still have no idea as to how to fix it. My version of Publisher does not
have the 'Colors' tab or 'Reset' button you speak of. When I click on
'Tools', 'Commercial Printing tools . . .' all I get is a single dialog box
with three parts, 'Print all colors as' with a number of options and
'Composite RGB' (ticked for all documents in all users}, 'Selected Spot
Colors' with three buttons all greyed out and 'Colors to be used in
printing'. This latter part is the problem. In publications under any other
user, the colours actually used in the document are shown, whereas every
publication in the offending user has only 'Main (Black)' and 'Accent 1 (75%
tint of black)'. The 'Help' button in this dialog just brings up a blank
help screen and there are no other buttons except 'OK' and 'Cancel'; there
seems to be no way of changing anything here: do you know where I can make
changes? Many thanks!
Regards,
Bill Hunt.


"Mary Sauer" wrote:

> Look in the commercial printing dialog. Maybe something was checked that you have
> overlooked.
> Tools, Commercial printing, color printing, colors tab. Click the reset button.
>
> --
> Mary Sauer MSFT MVP
> http://office.microsoft.com/
> http://msauer.mvps.org/
> news://msnews.microsoft.com
> "Bill Hunt" <BillHunt@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:28C361C2-8289-4F9D-9272-1A84D0A5981F@xxxxxxxxxxxxxxxx
> > Mary, the site you reference is only applicable if the printer will not
> > print anything in color. My printer does print in color except when I use
> > Publisher in one particular user so it is not the printer at fault. If I make
> > a publication containing color in any other user, that will print in color.
> > Also, I have printed an Excel spread*** with color from the "offending"
> > user - and that is OK. Surely it must be some setting in Publisher, but I've
> > checked all I can and find no difference from settings in other users.
> > Thanks for trying, anyway.
> > Regards,
> > Bill Hunt.
> >
> >
> > "Mary Sauer" wrote:
> >
> >> HP Deskjet Printers - The Printer Will Not Print in Color
> >> http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&lang=en&cc=us&product=61818&dlc=en&docname=bpd09113
> >>
> >>
> >> --
> >> Mary Sauer MSFT MVP
> >> http://office.microsoft.com/
> >> http://msauer.mvps.org/
> >> news://msnews.microsoft.com
> >> "Bill Hunt" <BillHunt@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >> news:86AC8160-A456-4970-A82D-867B998EF92B@xxxxxxxxxxxxxxxx
> >> > I'm using Publisher 2002 SP3 on XP Home 5.1.2600 and an HP 970Cxi color
> >> > deskjet. I have 4 users set up in XP. Color documents print in color from
> >> > all user except one, from which they print greyscale even though the print
> >> > options say color!. For this user, I cannot find a setting/option that is
> >> > different to any other user. The document also prints in greyscale from any
> >> > other user! Worse, if I open another user's color document in the offending
> >> > user, it also prints in greyscale! And worst, if I save that document back
> >> > to another user from the offending user, thereafter the document will only
> >> > print in greyscale whichever user I print it from!
> >> > Regards,
> >> > Bill Hunt.
> >>
> >>
> >>
>
>
>
.

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