Re: Images disappeared in Publisher 2003

From: Mary Sauer (gsauer_at_mycolumbus.rr.com)
Date: 01/08/05


Date: Sat, 8 Jan 2005 06:19:53 -0500

Might want to run this utility
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/default.aspx?scid=kb;en-us;244617

I assume you installed the driver Intel has on their site. It does have a November
2004 timestamp.
http://downloadfinder.intel.com/scripts-df/filter_results.asp?strOSs=44&strTypes=DRV%2CARC&ProductID=1764&OSFullName=Windows*+XP+Professional&submit=Go%21

-- 
Mary Sauer MS MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Paul P." <PaulP@discussions.microsoft.com> wrote in message 
news:22486BF5-52D3-40FE-9BF6-7E2A2F088A8F@microsoft.com...
> Here's what the Intel people said:
>
> <BEGIN PASTE>
> I just tried to duplicate this issue on the Intel(R) 82915G Express Chipset
> Family and was not able.  I suggest contacting the developer of the
> application for additional information.
>
> This type of issue can be caused by an error or problem in the operating
> system or the application. I suggest reinstalling the application after all
> the graphics controller updates.  If this makes no difference, please test
> running a clean installation of your operating system and make sure you
> install all necessary chipset and device drivers in their correct order
> <END PASTE>
>
> I believe they're correct when they state that it is a Publisher problem as
> opposed to a graphics card issue ... and here's why.
> I use computer graphics software daily from the mundane to the advanced 3D
> types. MS Publisher is the ONLY program that I'm receiving errors in.
>
> In addition to this I find it extremely unusual that I can open a template
> in Publisher and be able to view all graphics fine ... that is until I save
> it, close Publisher, then open the saved file again. At that time every
> single graphic from lines to pictures, to clipart vanishes though their
> frames remain.
>
> Any other guidance from the field on this?
>
> Regards,
> Paul
> ___________________________________________________________
>
>
> "Paul P." wrote:
>
>> Well it appears that I am not the only one who has experienced this problem!
>> I saw and read Bivvyman's post below and went through the things Ed Bennet
>> reccomended. After the installation of the newest video driver and even
>> upgrading to Direct X 9.0c the problem wasn't resolved. When I started in
>> Safe mode and viewed the Publisher file all of the graphics showed up. I
>> emailed Intel (graphic card manufacturer) and am waiting for their reply.
>>
>> The strangest part is that graphics show up when I create a new document
>> from a template. The graphics disappear only after saving a file, closing the
>> app and then reopening it.
>>
>> I'll let everyone know if Intel resolves the issue.
>>
>> Regards,
>> Paul
>>
>> "Paul P." wrote:
>>
>> > I am creating a Publisher document and was on page 6 when I opened the file
>> > and saw that my imaged do not show up. I can click on an area and have the
>> > frame show around where the images used to be but nothing else shows. I've
>> > ensured that the order of objects isn't incorrect. I also checked the
>> > graphics manager. It says that no images are missing. All images are embedded
>> > not linked. I've spent hours searching through the help section but cannot
>> > seem to get my images to reshow. I've even used the "repair" feature in hopes
>> > that it would solve things ... but it didn't.
>> >
>> > How can I get my images to show back up? 


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