Re: Lost cause and waste of time...
From: JL Paules (JL_Amerson_at_hotmail.com)
Date: 05/23/04
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Date: Sat, 22 May 2004 22:59:50 -0400
You've posted your question to a newsgroup manned by volunteers. Depending
on how you located the group, you may not have read that part.
1. Your original post was confusing. You said "I have the original cd...
even have it loaded on one machine." That sounds as you if wanted to load
it on another system, otherwise you might have said "even have it loaded on
that machie already". I know, not the question.
2. Yes, I did recommend you get a good antivirus and keep it current. You
said "because of recent viruses and the age of the
machine 18 months now... I want to reformat and reinstall everything again".
I will grant you that at that point I should have realized that you were
talking about the same system in the first sentence HOWEVER the issue is the
virus thing. If you didn't have virus problems, you wouldn't have stated
that as a reason to reformat. Wanting to get rid of old files, clean things
up, etc is a valid reason to reformat. So is getting rid of viruses. I run
AVG and have never had any virus issues because I make sure the database is
current. I know, not the question.
3. I made an observation that was true - I didn't have to reformat in four
years. My point was that just because a system is "older" doesn't mean you
have to reformat. I know, not the question.
4. You came for an answer and I was giving you some facts that you may not
have known. A lot of people are under the mistaken idea that since the
software came on their computer, they can do whatever they want with it -
after all, they own it. If they'd ever read the EULA, they would know that
they don't "own" Microsoft software.
You were able to find the newsgroup, maybe thru the MS website. Did you
search the Support options? Try:
http://support.microsoft.com/default.aspx?scid=fh;en-us;prodoffer38a&sd=MVP
You will see that Microsoft offers unlimited installation support at no
charge. You will have to pay for the toll phone charges but they are not the
type to dilly-dally around just to run up your phone bill. They have more
than enough to keep them busy.
-- JoAnn Paules MVP Microsoft [Publisher] "Dan" <anonymous@discussions.microsoft.com> wrote in message news:10ba401c4406e$1d09d3a0$a601280a@phx.gbl... > I submitted my question hoping to be directed to someone > where my case could be heard and maybe resolved... > > Instead I was told: > > 1. I could not load on a second machine (I already know > this and it was not the question). > 2. I was told to "get an updated virus checker and told > to keep it updated!!!!" (I already know this and it was > not the question). > 3. I was told she has "not been forced to reformat in 4 > years !!" well good for her, I dont really care and not > the question. > I came to the website looking for answers... I really > dont know who any of you are... or what an MVP is... > > The cap does not fit and and I do not feel guilt, I > simply wish to obtain a lost registration key prior to > reformating my HD and loose my existing capability, > without being accused of "violating the EULA" !! > If you or anyone can direct me to a contact at microsoft > that could hear my case.. I would appreciate it. > Dan --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.690 / Virus Database: 451 - Release Date: 5/22/2004
- Next message: John Inzer: "Re: Lost cause and waste of time..."
- Previous message: JL Paules: "Re: Thanks Mike... great Suggestion"
- In reply to: Dan: "Lost cause and waste of time..."
- Next in thread: Dan: "JoAnn - thank you for your followup..."
- Reply: Dan: "JoAnn - thank you for your followup..."
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