Re: Konica Printer Problem in Publisher
From: Mary Sauer (laserdog_at_mycolumbus.rr.com)
Date: 02/12/04
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Date: Thu, 12 Feb 2004 13:43:17 -0500
When you uninstall the driver, a dialogue will come up asking about files not being
used, click yes to this dialog. Re-boot and then re-install.
Some companies offer a cleanup utility when the driver has failed.
-- Mary Sauer MS MVP http://office.microsoft.com/clipart/ http://www.mvps.org/msauer/getting_started.htm news://msnews.microsoft.com "Tim" <anonymous@discussions.microsoft.com> wrote in message news:eaa501c3f18a$cca40cf0$a101280a@phx.gbl... > Thank you for responding! I just downloaded the driver > again and compared file versions, and it's the same > driver version. I forgot to mention in my list that I > have uninstalled and reinstalled the driver from both the > server and the client PC's. Any other thoughts? I am > going to verify with our local Konica dealer that I chose > the correct options when downloading the driver, but it > should be fine because, again, it prints fine in every > other context. > > > >-----Original Message----- > >A new driver? > >http://www.konicabt.com/Support/Drivers/index.html > > > > > >-- > >Mary Sauer MS MVP > >http://office.microsoft.com/clipart/ > >http://www.mvps.org/msauer/getting_started.htm > >news://msnews.microsoft.com > >"Tim" <anonymous@discussions.microsoft.com> wrote in > message > >news:ebd201c3f179$e1446a80$a301280a@phx.gbl... > >> Hello, > >> > >> I have a Konica 7075 IP-601 printer on our network. At > >> random times, users cannot print from within Microsoft > >> Publisher to just this particular printer. Here are > some > >> facts about this problem: > >> > >> - They can print Publisher documents to any other > printer > >> - They can print from any other application to the > Konica > >> - The problem occurs identically on each users' > computer > >> - Two of the users' computers have had their PC's > totally > >> reloaded recently, and the problem occurred both before > >> and after the reloading > >> - Before the reloading, the two users were using > >> Publisher 2002 and now they are using 2003; the problem > >> is the same in both versions > >> - The problem doesn't happen all the time; one user had > >> been printing just fine to the Konica from within > >> Publisher for weeks, and then yesterday it stopped > >> working again > >> > >> Here is the specific error message I'm getting: > >> "There is a problem with your printer settings. Your > >> printer has given Publisher an invalid value and the > >> printer could not be correctly initialized. Check your > >> printer settings in the Windows Control Panel." > >> > >> Does anyone have any thoughts on this? I've been > dealing > >> with this problem for awhile and I'm about at my wits > end. > >> > >> Thanks. > > > > > >. > >
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