Re: Any updates for browser compatability issue in Publisher 2003?

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You are welcome.

I suspect that the problem your friend is having is the "web accelerator" or
some other option specific to Earthlink and AOL. The "accelerator" is
supposed to speed up the loading time of pages, and it does this by messing
with the images. It resamples them and offers a low resolution, or even no
pictures at all, in order to speed up the loading time of the page. The one
time I tried the "accelerator", it made the pages look so bad, and didn't
significantly increase the download time, so I dumped it.

I guess what I am trying to say, is that chances are it won't matter what
you do, or what you build the site with, the pages are not going to look
good if they don't change their settings.

The pages do load in FireFox now, but the images are loading slowly, and
some are PNG. This suggests to me that you did not uncheck "Allow Png"
and/or you did not compress the pictures. As per the uploading issue, go
delete all the old files off the server...the index.htm and the index.html
file. Then also run the design checker one more time to make sure your new
"design" isn't messing things up. If an upload hangs, it can mean that you
have a design element overlapping the scratch area...or the picture files
are so large, it is timing out.

Good luck with whatever you choose to do, but as I said, I doubt that any
program is going to work with your friends' setup.

DavidF

"Jody" <Jody@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B3608D18-FE52-481A-9143-99D1BD6A5280@xxxxxxxxxxxxxxxx
David, Thanks again for all your help!

I followed your instructions. I redesigned the site a little. The site is
live again but is still not working in Earthlink or Aol. I created this
website for a friend. She has Earthlink and is on dial-up. Since the
results on Earthlink are the same as before, she wants me to scrub this
one
and try to do one with the hosting website's website builder. Publisher
has
issues and I'm not computer literate enough to solve them. I wasn't able
to
save the whole website to the server, publisher stopped responding during
the
saving to the web. 2 of the pages didn't make it. I tried to publish it
again with the encremental turned on but the program wouldn't save to the
server. In firefox my email buttons wouldn't work where they would in IE.
No
graphics showed up on aol. Everything was overly large, over top of text,
words missing, no backgrounds or partial backgrounds,it just looked like a
big jumbled mess on Earthlink.
I will be removing the website tomorrow from the server. I thank you again
for your detailed, helpful instructions and comments.

If you aren't a MVP for Microsoft you should be! You are very helpful and
knowledgeable.

Jody

"DavidF" wrote:

You are welcome. Don't let all the words overwhelm you. The steps to fix
your site are not that many and straightforward...

DavidF

"Jody" <Jody@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:079EB631-AD4E-4340-8993-CB91354F9D72@xxxxxxxxxxxxxxxx
Thank you DavidF for all this information. I will try and get my mind
around
it and follow it to the best of my ability. I'm just relieved that
there
is
some hope of straightening my problem out.

Jody

"DavidF" wrote:

If you focus on getting your site to render properly in IE and
FireFox,
then
your site will load properly in most browsers. So the first thing you
should
do is download and install FireFox.
http://en.www.mozilla.com/en/firefox/
It is a relatively small file size and a quick download...and is free.
When
you install it watch carefully for the different options, and be sure
to
opt
out of making it the default browser, so you can still use IE as the
default
browser.

Then when you want to test your Pub webpages in FF, just "Publish to
the
Web" and direct the html output, the index.htm file and the
index_files
folder, to your computer where you can easily find them. (Make note of
where
the setting is before you change it, as you will want to change it
back
after you have tested your website on your computer, in order to
upload
new
files to your web host) I create a folder on the Desktop for this
purpose
as
it is easy to find later, and to delete when I am done with it. Then
open
FireFox and go to File > Open File and browse to where you put the
index.htm
file, and open it. This way you can preview and test the page before
you
upload it. ( You can also just go to your index.htm file and right
click,
open with, and choose FF.)

Now you are ready to change your Publisher file.

First of all if you are using a Master Page in your document, then
don't.
This works fine in a print doc, but not a web doc. Go to View > Master
Page.
If you have anything on the master page, move it to the main document
page.
If it is blank, then move on to the next step.

Go to Tools > Options > Web tab and uncheck "Rely on VML..." and
"Allow
PNG....". This is probably the singular most important step to take,
as
much
of the problem with Pub web sites not viewing in FF has to do with
VML.

Then you will want to compress the images and graphics. Reference:
Compress
graphics file sizes to create smaller Publisher Web pages:
http://office.microsoft.com/en-us/publisher/HA011266301033.aspx
This may not affect whether your site loads in FF, but it will affect
both
the loading time in IE and the quality of the pictures in FF.

Now run the design checker under Tools to see if that spots any other
errors.

Now you are ready to test your site files. Do a web page preview in
Publisher, which will open the site in IE. Then "Publish to the Web"
and
direct your files to that folder on your desktop that I talked about,
and
open the index.htm file in FF.

If you are satisfied with the results, you can then upload new files
to
your
web server. When you Publish to the Web, change where you direct the
files
back to where it was before you changed it to output to your computer.
Then
go to your website and view it in both IE and FF and test all the
links
in
both browsers.

Now those are the basic steps to take in order to get your site to
view
in
FF and IE. There are likely to be some other issues that deal with
formatting and such. We can deal with them one at a time once you get
the
basic site working.

One question that comes to my mind is how you have the navigation bar
organized. When I view your page it appears that you have the About Us
and
the Contact Us link buttons out of line with the other navbar buttons.
This
might create a problem with the navbar functioning correctly. If in
testing
the site in FF and IE you have problems with those, then please post
back
as
to how you changed your navbar so as to move those link buttons out of
line
with the others. Its possible that you may have to rebuild your
navbar,
but
let's not get ahead of ourselves. If your site works in both IE and
FF,
then
chances are it will work with other browsers.

Also just one comment about your design. Yes, you can use different
backgrounds on your pages using Pub 2003, but I am not sure you
should.
Personally I think that having a consistent background throughout the
site
is much better, as the viewer won't wonder why each page looks so
different.
Ask yourself what is most important...the content, or the background.
Which
do you want the viewer to focus on?

Try those things, and let me know when you get the new site uploaded.
If
you
have other parts of the site that aren't loading correctly, then post
back
with the specifics and links to the specific pages, but if you follow
the
instructions given, your site should work pretty well in most
browsers.

DavidF






"Jody" <Jody@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6DCB9C33-31EB-4442-BA90-6B3035C94745@xxxxxxxxxxxxxxxx
Thank you so much! Any help would be greatly appreciated. My
problem
is
that the website will not display correctly in AOL and Earthlink,
not
sure
about any other browsers only had feed back on these 2. I know they
use
IE
but AOL incorporates IE into their program or something like that,
don't
know
if Earthlink does the same. Can only assume they do.
This is the first time I have done a website and it has been a
learning
experience all the way. The website is "www.Customcowhide.net"

Jody

"DavidF" wrote:

In most cases, you can get Pub 2003 web pages to work in most
browsers
with
most browsers, contrary to what is believed. Or at least I haven't
found
many that couldn't be tweaked to work.

If you would care to post the URL of your website, we would be
happy
to
tell
you how to fix it. It usually just involves changing a couple
settings,
and
avoiding some common design pitfalls.

DavidF

"Jody" <Jody@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B35B404C-F3D3-4129-9E8F-3A30769D7585@xxxxxxxxxxxxxxxx
In reading the posts, I saw that MS Publisher 2003 has
compatability
issues
with browsers that aren't IE. Do any of the Microsoft Office
Professional
Edition 2003 Service Packs rectify this situation? Or are there
any
patches
available now that will allow Publisher 2003 web pages to display
correctly
in other browsers?











.

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