Re: jpgs on site showing up on mozilla but not IE7

David,

The pages load with images with FF, but not IE 6 or 7. And when you try to
view just the image as per
http://www.franklandassociates.com/index_image789.jpg then neither FF or IE
will view the image.

I think the fact the above page views in Opera has to have some key to it.

Something else - I tried to download the site into WebPlus. Usually, it does a great job but it did not import a single image. Neither did it from his other site on the different server. But I have a couple of sites done in Pub bookmarked, and it imported images from them.

Perhaps he should upload the Pub file to his site where people can download and check it.

Mike

"Forbidden
You don't have permission to access /index_image789.jpg on this server.
Additionally, a 404 Not Found error was encountered while trying to use an
ErrorDocument to handle the request.
Apache/1.3.37 Server at franklandassociates.com Port 80"

I would also include the other testing done on other servers as you
described, as obviously the code works just fine except for this server. The
fact that the code is "old technology" and bloated is beside the point, as
it works on other servers, and that should not make any difference on
viewing http://www.franklandassociates.com/index_image789.jpg

One other thing you MIGHT try is changing the encoding to Unicode (UTF-8).

DavidF

"publishersite" <publishersite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C58DD9A1-0AD2-4A62-A244-BA3D4F37CAD8@xxxxxxxxxxxxxxxx

1. Which version of Publisher are you using? - 2003

2. Are you using Master pages? - No

3. Under Tools > Options > Web tab, do you have "Rely on VML for faster
graphics..." checked or unchecked? What about "Allow PNG..."? And what
Encoding are you using? - i've got neither checked, encoding is Western
European (Windows)

4.Is there any particular reason why you are not using subfolders? Have
you
tried using subfolders? - no particular reason, although I did try using
subfolders today and it didn't seem to make a difference

5. When you produce your web page files, do you "Publish to the Web"? -
Yes.

6. Is there anything special about how you are directing your domain or
how
it is hosted? Who hosts your website? - I use Hosteroute.

Not sure if this makes a difference but.....see
www.efranklandconsulting.com. The jpgs work on this site and its hosted
by
Nameroute. I recently upgraded the franklandassociates.com site to
Hosteroute, and this is when the problems started. When I upload
associates.com onto the Nameroute site the images view fine.

Hostroute have told me the following:

Hostroute: After reviewing how you have deployed your site, my only
advice
would be to streamline the code of your site. It seems you have
incorrectly
implemented an old and widely unsupported technology that isn't even
supported by the w3c. SVG which was accepted by the w3c is the more
conventional way. You currently have a very inefficient code base in that
your homepage includes 1400 lines of code, when you are trying to display
less than 400 words. This makes debugging very difficult. The fact that
the
pictures display correctly in several browsers (that you mentioned) showes
that this in another case of Microsoft no longer supporting their own old
technologies in their new products. We do not offer application support,
and
thus we can help you no further in this case.

Me: I am still concerned though as to why this has suddenly started
happening - the site displayed fine up until last week and I've changed
nothing on it.

franklandassociates displayed fine on the Nameroute 10MB basic package
that
I've had since January.
(see also www.efranklandconsulting.com) - that's a publisher website and
displays fine on IE. It's only since I've upgraded to the hosteroute 20MB
package that the problems have occurred. When I load franklandassociates
onto the efranklandconsulting domain the site displays fine in IE.
Any other thoughts as to why the site displays on nameroute but not
hostroute?

Hostroute:As stated by my colleague the problem lookslike you are using an
old codebase that IE does not support any more. I have tested this in
firefox
and safari and they work. you will need to recode the site to use a
current
standard.


.....All of which is very confusing to me as I can't understand why the
exact same website with the same coding (as publisher automatically
creates
the coding) works on one host but not the other.

Rather long post but hope you have all the detail you need.
Cheers for your interest.



"DavidF" wrote:


I am running up against the same issue as Mike. When I right click the
image
on your home page, and want to view image (in FF), I get the following:

Forbidden
You don't have permission to access /index_image789.jpg on this server.
Additionally, a 404 Not Found error was encountered while trying to use
an
ErrorDocument to handle the request.
Apache/1.3.37 Server at franklandassociates.com Port 80


You should be able to view that image at:
http://www.franklandassociates.com/index_image789.jpg
in FF and IE but it doesn't work.

Let's back up a few steps.
1. Which version of Publisher are you using?
2. Are you using Master pages?
3. Under Tools > Options > Web tab, do you have "Rely on VML for faster
graphics..." checked or unchecked? What about "Allow PNG..."? And what
Encoding are you using?
4.Is there any particular reason why you are not using subfolders? Have
you
tried using subfolders?
5. When you produce your web page files, do you "Publish to the Web"?
6. Is there anything special about how you are directing your domain or
how
it is hosted? Who hosts your website?

You are experiencing something I haven't seen before, but if you can
answer
the above questions, perhaps we can offer some more solutions.

DavidF

"publishersite" <publishersite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:49175B1B-0053-4DD4-878A-C569ABD50D93@xxxxxxxxxxxxxxxx

renamed everything index, jpgs still not showing.

really stuck now.





"DavidF" wrote:


You are apparently not using the subfolder option, which is fine, but
somewhere along the line, when you Publish to the Web you apparently
are
saving the default file name as " frankland_associates.htm". This then
name
your images in a wierd way that is probably throwing off IE.

On your home page the picture of three people answering phone calls in
the
upper left, is being written as: "frankland_associates_image789.jpg".
If
you
were to use the default name of "index.htm", the image would be
"index_image789.jpg".

I would suggest that you log on to your website and delete all the old
Publisher HTML files, including the image files, and upload fresh
files.
But
this time when you Publish to the Web, choose "index.htm" as your
default
file name, and see if that makes any difference.

DavidF


"publishersite" <publishersite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:4D4E3861-4B6E-44FD-9819-EFFD951ACBD6@xxxxxxxxxxxxxxxx

hopefully someone else can join in as I am totally confused as to
why
the
site works fine on mozilla but not IE7.

I'm also really confused as to why the site worked fine on IE up to
last
week.

Weird.



"Rob Giordano (Crash)" wrote:


Yep that's what I'm saying...and it's not working correctly on my
IE7
either
soooo...dint even look with other browsers once I saw that.

Not sure how you'd change file names in Publisher webs...I think
you'd
have
to go back and rename all your files then resave as website then
republish...but I've only done a few experimental webs with
Publisher -
so
wait till one of the others weighs in on this.



"publishersite" <publishersite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:14F7B607-2404-4A70-A612-E1A6C0B95F94@xxxxxxxxxxxxxxxx
| Rob
| Confused, Are you saying that a Publisher created site WILL only
work
| reliably in IE.....
| as its only working reliably in Mozilla at the moment, not in IE.
|
|
| I will also try and figure out how to rename the folder and file
names.
|
|
|
|
|
|
| "Rob Giordano (Crash)" wrote:
|
| > you'll never convert a Publisher created website if that's what
you're
| > trying to do...give up and start over in FP or EW. Publisher
webs
or
any
web
| > that uses VML (vector markup language) will only work reliably
in
IE
(I
| > think 5+)...and if you do use FP do not use anything from the
Draw
| > toolbar...textboxes, lines, autoshapes.
| >
| > don't use spaces, illegal characters, or capitalization in your
folder
or
| > file names
| > Frankland%20Associates_Rewards.htm - should be something like;
| > frankland_associates_rewards.htm same thing for images.
| >
| >
| >
| > "publishersite" <publishersite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in
message
| > news:53D89B83-E4D7-4FA9-B48E-B7CCA7D501C7@xxxxxxxxxxxxxxxx
| > | www.franklandassociates.com
| > |
| > | have tried resizing the images as well.........
| > | Thanks Rob.
| > |
| > | "Rob Giordano (Crash)" wrote:
| > |
| > | > post a link
| > | >
| > | >
| > | >
| > | >
| > | >
| > | > "publishersite" <publishersite@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
| > message
| > | > news:C699BBD8-434C-4F58-B7C5-554A9354F7DD@xxxxxxxxxxxxxxxx
| > | > | help! The jpgs on my site are showing up well on
mozilla,
but
not
on
| > IE7.
| > | > | The html is correct, there are no spaces in the code and
I
don't
know
| > what
| > | > to
| > | > | do next.
| > | > | I have checked the 'show pictures' box/internet
options/advanced
| > | > | I have uninstalled and reinstalled IE.
| > | > | I have deleted the jpgs in publisher and re-inserted them
and
uploaded
| > the
| > | > | website again.
| > | > | I have even changed the images to .gif to see if that
made a
| > difference
| > | > and
| > | > | it doesn't.
| > | > | This seems to be a problem that has occurred only over
the
last
week
| > or
| > | > so,
| > | > | as I'm pretty sure the .jpgs showed up when the site was
first
| > uploaded.
| > | > |
| > | > | My hosting company is proving next to useless.
| > | > | Any help appreciated.
| > | > | Thanks very much.
| > | >
| > | >
| > | >
| >
| >
| >










.

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