RE: Project 2k3 Mail Issue

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi Julie, thanks for answering my post.

I've tested it a few times and unfortunately, the double-name issue happens
even when the Project Manager is not selected, and does not match the Project
Manager's name.

My problem with the GAL is that the pasted full e-mail address automatically
resolves to the name while in Project. When Project goes to read the
address, the name is not resolved back to the GAL and it reads it plain text,
as if it should be the e-mail address... if you catch my drift.

Thanks again for your attention. I appreciate your assistance.

Sean M Smith


"JulieS" wrote:

Hi Cleffer,

Is the person whose name shows up twice the Project manager as well as a
resource? If you look at the check boxes for the send mail, it automatically
sends to both the Project manager (as defined in Tools > Options, General
tab) and to any resource assigned. So, if the creator of the file (PM) is
also a resource, his/her name will appear twice in the To: line.

I've just tested with a GAL and even though the address is Last Name, First
name in the GAL after asking to confirm it does work.

I have had the most reliable results however, when copying the actual email
address (someone@xxxxxxxxxx) into the email address field in the Resource
sheet.

I hope this helps.

Julie

"Cleffer" wrote:

Project 2003, SP3. Outlook 2003, SP3

I have a customer who is attempting to contact people assigned to projects
locally through Outlook 2003 using a Global Address List (GAL.)

We currently have a few Resources set up but are running into problems when
attempting a File-->Send To-->Mail Recipient (As A Schedule Note) in Project.

After permission is granted for Project to access Outlook, one of two things
occurs:

1. The user's name appears twice on the To: dialog of the e-mail.
2. The user's name does not resolve correctly from the GAL. Everything past
the comma is ommitted. For example Doe, John H resolves to John H in the To:
dialog of the e-mail.

Resource addresses that are configured manually with the actual e-mail
address outside the GAL work fine. E-mail address configured manually inside
the GAL resolve to the user's GAL name and repeat issue two above.

I have tried several e-mail configurations in the resource area, however no
matter how I configure it (with commas, without commas, last name first,
first name first) the address will not resolve with the GAL when sending.

- Is there a way to stop the name from appearing twice in the To: dialog?
- Is there a way to get Project to recognize the GAL when attempting to send
a task?

Thanks for your help!


.

Relevant Pages

  • Re: Project 2k3 Mail Issue
    ... reading it as plain text -- but I got enough to understand it isn't ... Resource From> Address book, do you still see the double issue? ... his/her name will appear twice in the To: ... The user's name does not resolve correctly from the GAL. ...
    (microsoft.public.project)
  • RE: Project 2k3 Mail Issue
    ... sends to both the Project manager (as defined in Tools> Options, ... tab) and to any resource assigned. ... his/her name will appear twice in the To: ... The user's name does not resolve correctly from the GAL. ...
    (microsoft.public.project)
  • Re: Record hours outside the start date or the finish date
    ... I think the project manager see this tool as an extension of their business ... what the new date would be IF the resource starts late so you can take the ... necesary steps to bring the project back on schedule. ... Other product as PSNext concurrent of project don't move the planning. ...
    (microsoft.public.project)
  • Re: Record hours outside the start date or the finish date
    ... check the hours but to focus on the hours recorded and the planning. ... The project manager don't want to see the dates moved without their action. ... If the resource enters Actual Work before the planned Start date on a task, ... If both of the facts are true, as I stated above, then your PMs need to ...
    (microsoft.public.project)
  • Re: Can Team Member updates flow to Resource Manager before Proj M
    ... The project manager builds the team for the project to include the ... The project manager assigns the resource manager to any tasks that ... The RM selects a task and clicks the Delegate Task button ... >>>>> relationship between Resource Manager and Team Member. ...
    (microsoft.public.project.pro_and_server)