Re: "Error 1303" when trying to upgrade to 2007



You're welcome Jim ~ let us know how all works out.
Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional information
about Microsoft Project


"jimk" <jimk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F96A19F7-547F-4572-A8D0-D4641E7F48ED@xxxxxxxxxxxxxxxx
very cool. I did have explorer open (I needed to get to our file
server to
get at the Project .exe), so that may have been it. I'm out of time
today,
but will regroup for tomorrow and will post an update.

Thanks again for all you help!

"JulieS" wrote:

Hi Jim,

Quick google search turned up the following:
-----------------------------------
This error occurs when the installer cannot write a file to the
C:Config.msi folder for some reason. A common cause is that a Windows
Explorer window is open that locks this folder. Clicking retry will
usually allow the setup to continue. Close all open applications and
restart the installation if the "retry" method does not work.
Source:
http://www.mindjet.com/us/knowledge_base/questions/112/Insufficient-access-to-C:Config.msi-message-when-installing

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional
information
about Microsoft Project


"jimk" <jimk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EFE33D79-103D-4107-8A47-2F49D2CDB7A4@xxxxxxxxxxxxxxxx
thanks, but that doesn't appear to be the issue. I was actually
logged
on as
the local admin of the machine, so I should have rights.

I may try installing it via the end users log on, as the EU is also
a
member
of the local admin group.

"JulieS" wrote:

Hi Jim,

Just as a guess -- are you logged in as a user with Administrator
rights? In most cicumstances, adminstrator privleges are required
to
install software.

I hope this helps. Let us know how you get along.

Julie
Project MVP

Visit http://project.mvps.org/ for the FAQs and additional
information
about Microsoft Project


"jimk" <jimk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C05E7B18-6A61-48E2-AB4E-7EDCDD27EF64@xxxxxxxxxxxxxxxx
Hello,
I searched around a bit but didn't see a post relating to my
issue.

I'm trying to upgrade MS Project from 2003 to 2007. Laptop is
running
XP.

I selected "upgrade" over "custom" at the prompt, and after a
bit I
get a:

"Error 1303. Setup cannot access the folder c:\config.msi.
Verify
folder
exists and that you have sufficient permissions to update it"

For the heck of it, I hit "retry", but that didn't fool anyone.

Any suggestions?

Thanks,

Jim








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