Re: Project isn't showing project data; just a white pane. Any id

Starship,

If you do wind up reformatting and reinstalling everything, make sure you
only install one patch at a time from MS Update, reboot after each one and
then try MS Project. I know that will add a lot of time to the installation
process, but it would eventually tell us which patch is causing the problem.
--
~The Captain!


"StarshipCC" wrote:

Captain, your problem seems to be almost exactly the same that I'm having.
Project was working fine, then it began having this problem. I suspect
you're correct that an XP patch is causing the problem. Just not sure how to
figure which one. This is my business system, so I really can't afford to
lose anything on the system, but I may end up having to
reformat/reinstall/etc/etc/etc to get past the problem.

Would be nice if someone from Microsoft would help us out and tell us which
patch to dump to correct the problem.

Best of luck to you.

StarshipCC

"CaptainTact" wrote:

MTK,

Guaranteed...it is a "MS Project running on WinXP" issue, not a Project
specific issue.

All the items I can find pertaining to this problem, reference people
running Project 2003. However, I am using Project 2002 Pro SP1 and am
experiencing the exact same problem.

I have had Project 2002 Pro SP1 installed on my WinXP SP2 desktop for more
than a year...never had a problem. However, about 2 weeks ago, I went to
Windows Update and installed all the XP and Office related patches it said I
needed. At the time, I really didn't think anything about it. However, the
next day, I tried to use Project...and I got the same results you did, but I
still didn't put two and two together.

I wiped my laptop, reinstalled all my software, installed SAV and Project
2002 and went to Windows Update to finish up. Same resolution to the
problem, with a completely clean and updated workstation.

I reregistered srchui.dll and jscript.dll but it did not fix the issue. I
applied the ProjectServer 2002 SP1 patch and the SQL patch...nothing. I
tried opening a project while connected to the server and while
disconnected...local .mpp files and published...nothing. FINALLY today, it
occured to me to try this on a Win2k SP4 machine. I installed Project 2002,
set the connections for the server, restarted the application and VOILA! Lo
and behold...the project showed up just fine.

So...can someone identify WHICH patch I installed from MS that hosed my
Project 2002 installation?

TIA,

~The Captain!


"Mike Glen" wrote:

You're welcome, MTK, sorry I couldn't help :-(

Mike Glen
MS Project MVP


StarshipCC wrote:
Mike, I tried the registration steps mentioned in the Knowledge Base
article. Both steps indicated the .dlls were properly registered.
The problem remains. I also looked at the FAQ page you mentioned; I
didn't see anything that would appear to help with the problem.

Thanks for trying!!

mtk

"Mike Glen" wrote:

Hi StarshipCC ,

Welcome to this Microsoft Project newsgroup :)

This might help: The screen is blank when you try to open Project
Professional 2003 or Project Standard 2003:
http://support.microsoft.com/kb/891170/en-us.

FAQs, companion products and other useful Project information can be
seen at this web address: http://project.mvps.org/faqs.htm

Hope this helps - please let us know how you get on :)

Mike Glen
MS Project MVP

StarshipCC wrote:
I've recently begun having a problem in which Project apparently
loads a Project file, but none of the data shows up in the window.
This includes new Project files and Project files I have previously
created and opened. Anyone have any ideas what is going on? I'm
running a Dell Latitude laptop, Windows XP Pro, 512 MB RAM, Project
2002 fully updated (according to the MS Update service).

Thanks!




.

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