Re: Project isn't showing project data; just a white pane. Any id

Hi,

Sorry you're both having trouble. :) However, Microsoft very rarely respond
to posts in these newsgroups, and thus I can only recommend you contact
Microsoft Support. It would be nice to see feedback on this when you get a
solution in order to help others.


Mike Glen
Project MVP

StarshipCC wrote:
Captain, your problem seems to be almost exactly the same that I'm
having. Project was working fine, then it began having this problem.
I suspect you're correct that an XP patch is causing the problem.
Just not sure how to figure which one. This is my business system,
so I really can't afford to lose anything on the system, but I may
end up having to reformat/reinstall/etc/etc/etc to get past the
problem.

Would be nice if someone from Microsoft would help us out and tell us
which patch to dump to correct the problem.

Best of luck to you.

StarshipCC

"CaptainTact" wrote:

MTK,

Guaranteed...it is a "MS Project running on WinXP" issue, not a
Project specific issue.

All the items I can find pertaining to this problem, reference people
running Project 2003. However, I am using Project 2002 Pro SP1 and
am experiencing the exact same problem.

I have had Project 2002 Pro SP1 installed on my WinXP SP2 desktop
for more than a year...never had a problem. However, about 2 weeks
ago, I went to Windows Update and installed all the XP and Office
related patches it said I needed. At the time, I really didn't
think anything about it. However, the next day, I tried to use
Project...and I got the same results you did, but I still didn't put
two and two together.

I wiped my laptop, reinstalled all my software, installed SAV and
Project 2002 and went to Windows Update to finish up. Same
resolution to the problem, with a completely clean and updated
workstation.

I reregistered srchui.dll and jscript.dll but it did not fix the
issue. I applied the ProjectServer 2002 SP1 patch and the SQL
patch...nothing. I tried opening a project while connected to the
server and while disconnected...local .mpp files and
published...nothing. FINALLY today, it occured to me to try this on
a Win2k SP4 machine. I installed Project 2002, set the connections
for the server, restarted the application and VOILA! Lo and
behold...the project showed up just fine.

So...can someone identify WHICH patch I installed from MS that hosed
my Project 2002 installation?

TIA,

~The Captain!


"Mike Glen" wrote:

You're welcome, MTK, sorry I couldn't help :-(

Mike Glen
MS Project MVP


StarshipCC wrote:
Mike, I tried the registration steps mentioned in the Knowledge
Base article. Both steps indicated the .dlls were properly
registered. The problem remains. I also looked at the FAQ page
you mentioned; I didn't see anything that would appear to help
with the problem.

Thanks for trying!!

mtk

"Mike Glen" wrote:

Hi StarshipCC ,

Welcome to this Microsoft Project newsgroup :)

This might help: The screen is blank when you try to open Project
Professional 2003 or Project Standard 2003:
http://support.microsoft.com/kb/891170/en-us.

FAQs, companion products and other useful Project information can
be seen at this web address: http://project.mvps.org/faqs.htm

Hope this helps - please let us know how you get on :)

Mike Glen
MS Project MVP

StarshipCC wrote:
I've recently begun having a problem in which Project apparently
loads a Project file, but none of the data shows up in the
window. This includes new Project files and Project files I have
previously created and opened. Anyone have any ideas what is
going on? I'm running a Dell Latitude laptop, Windows XP Pro,
512 MB RAM, Project 2002 fully updated (according to the MS
Update service).

Thanks!



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