Re: Upgrade Advantage question (what products are covered?)

From: Pat (pat_at_reemoovethismp-m.com)
Date: 05/18/04 

Date: Tue, 18 May 2004 08:57:16 -0400

Hi Rob,

In the product description it just lists:

    Project Win32 English UpgAdv OLP NL

I was assuming a lot of people had taken advantage of this (since it
represented a pretty good deal at the time) and would know what the
situation is.

I hope someone can help.

Thanks, -Pat

"Rob Schneider" <rmschne@removetheones_b1e1e1b.net.net> wrote in message
news:uyMVfkKPEHA.2452@TK2MSFTNGP11.phx.gbl...
> Pat,
>
> The first questionn that comes to my mind is to ask what is written on
> the piece of paper which documents what you purchased?
>
> Hope this is useful to you. Let us know.
>
> rms
>
>
>
>
> Pat wrote:
> > I've received some conflicting feedback on this, so I hope someone shed
some
> > light on it.
> >
> > Back in 02 we purchased Upgrade Advantage for MS Project and through it
were
> > able to upgrade to Project Professional 2002 and Project Server 2002.
We
> > were also told that UA entitled us to upgrade to any new releases that
came
> > out during the 2 year enrollment period. We were told (or assumed, I'm
not
> > sure which) that UA would cover both Project Pro and Server.
> >
> > Well, I was talking to my reseller today, getting pricing for SA
renewals,
> > and was told that UA only covered Project Pro, not Project Server. She
said
> > we should have purchased a separate SA for Server. That was the first I
had
> > heard that, and was a bit miffed. If we had known, we certainly would
have.
> > But we were under the impression UA covered it all.
> >
> > Does anyone know if this is correct? I'm guessing probably so, given
how
> > confused everthing was back then. Unforatunately, it means we're going
to
> > have to buy a new license if we want to upgrade to the 03 version.
> >
> > Thanks for any clarification/confirmation on this.
> >
> > Pat
> >
> >
> >
> >
> >

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