Re: Upgrade Advantage question (what products are covered?)
From: Rob Schneider (rmschne_at_removetheones_b1e1e1b.net.net)
Date: 05/18/04
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Date: Tue, 18 May 2004 08:24:09 +0100
Pat,
The first questionn that comes to my mind is to ask what is written on
the piece of paper which documents what you purchased?
Hope this is useful to you. Let us know.
rms
Pat wrote:
> I've received some conflicting feedback on this, so I hope someone shed some
> light on it.
>
> Back in 02 we purchased Upgrade Advantage for MS Project and through it were
> able to upgrade to Project Professional 2002 and Project Server 2002. We
> were also told that UA entitled us to upgrade to any new releases that came
> out during the 2 year enrollment period. We were told (or assumed, I'm not
> sure which) that UA would cover both Project Pro and Server.
>
> Well, I was talking to my reseller today, getting pricing for SA renewals,
> and was told that UA only covered Project Pro, not Project Server. She said
> we should have purchased a separate SA for Server. That was the first I had
> heard that, and was a bit miffed. If we had known, we certainly would have.
> But we were under the impression UA covered it all.
>
> Does anyone know if this is correct? I'm guessing probably so, given how
> confused everthing was back then. Unforatunately, it means we're going to
> have to buy a new license if we want to upgrade to the 03 version.
>
> Thanks for any clarification/confirmation on this.
>
> Pat
>
>
>
>
>
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