Re: Contacts deleted, can they be recovered?

Tech-Archive recommends: Fix windows errors by optimizing your registry


"Nancy R" <NancyR@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:DDF02672-C908-47AF-BF04-37FC4E4A0D1D@xxxxxxxxxxxxxxxx

What happened is the one of our user's old Windows Mobile phone (HTC 8525)
was setup to sync Mail, Calendar and Tasks with Exchange but to sync his
Contacts with Outlook on his PC (don't ask, I don't recall why this was done).

He switched phones some time ago but we realized he still needed the
contacts from his phone. To ensure there were no issues with his current
Outlook contacts, we setup AS and an Outlook profile on a new machine.

We connected the phone and were prompted to setup a relationship. We
accepted the default sync settings as noted above and started a sync.

Everything appeared to be going well then for an unknown reason, Outlook and
then the whole computer hung.

After we rebooted and disconnected the phone, we discovered all but two of
the contacts have been wiped from from the phone. None of the contacts are
in Outlook either.

There is no SIM in this phone as it's not active so I am certain the
contacts weren't saved there.

Is there ANY way to recover the missing contacts? Of course, as with any
issue that occurs, it's with the one person you don't want to have problems
with ... it's our CEO's old phone and there was no backup!

TIA for any help or suggestions.

First suggestion is to polish up your resume... ;-)

I'm afraid the contacts are gone, unless they were backed up manually with a utility installed on the phone (unlikely- the 8525 doesn't include one.)

The only real suggestion I have is to get the contacts off the CEO's PC (whichever one he was syncing the 8525 with.) This, of course, will require fessing up, or a covert operation. I'm not sure which I'd attempt first! Good luck with either!



.

Quantcast