Re: Dell axim X51V issues
- From: "Chris Jordan" <JordanChris@xxxxxxxx>
- Date: Sat, 28 Jan 2006 19:42:35 -0000
Have you installed the latest V06 ROM available from Dell?
Have you checked and performed the solutions to the problems listed at:
Once those actions are done, most people with the X51V find that it is back
to being the great device it should be.
"MechTech" <MechTech@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> Mobile 5.0 and Active Sync 4.x problems in Dell Axim X51v DELL ADMITS
> is a problem and that they and Microsoft are working on a resolution. I
> spend 2 hell weeks with a new Dell Axim X51v & Windows Mobile 4.1, then
> to 4.0 then back to 4.1 ... thought I had it all ironed out UNTIL the Axim
> started acting up. Take it form the cradle, fully charged (make sure that
> the active sync appication internally is OFF, as a precaution) and go
> your business. The next time you need to use it you will need to do a
> reset before it will turn on. This happened 3 days straight every time
> out of the cradle ... along with problems of NOT reconizing a 2GB CF
> card unless soft reset with card OUT then card placed in. (then you'd lose
> at any give time after). NEXT problem is that if taken out of cradle
> charged, then shut off and placed on your night table for the moring
> just OFF or OFF with the MAIN switch off, does not matter) when you first
> start in the AM ... SOFT reset necessary and tells you the battery is
> critically low and that if you continue to use it you could lose data. >>>
>>>> AFTER nearly a whole day on line with Microsoft Techs and another 3x
>>>> with Dell Techs ... they finally admitted today ... that there is a
>>>> known issue with this and that Microsoft and Dell were working together
>>>> on a fix ... they could not guarantee when the fix would be available
>>>> but they expected about 2 weeks.
>>>> My next question was ... what do I do for the next 2 weeks and then
>>>> what about after that ???
>>>> the unit was 3 mos old, purchased it in October but just did not have
>>>> the time to do the transition till Jan 8, 2006 and I've been frustrated
>>>> ever since.
> I am an advanced user and tech and this was racking my brains ... first
> permissions for the firewall, then the bios upgrade, then the darn
> to acess the internet ... why does it have to stay connected to the
> unless you WANT it to ? I don't know about all you out there but MY data
> my OUTLOOK and PDA are PRIVATE ... and not for the benifit of anyone
> There is NO reason that it MUST stay connected to the internet and ONCE it
> knows you have cable access it will near refuse to sync ( as did 2003 w/AS
> 3.8 but in 3.8 after a few starts with internet access denied ... it would
> accept that it was NOT going to get that connection ).
>>>> DELL WILL REFUND YOUR MONEY !!! IF you purchased within the last 30
>>>> days ... there will be only slight pressure to replace it (for another
>>>> one with the same issue) but if it is older than 30 days first you must
>>>> do the Tech line thing and try to reason with the person on the tech
>>>> line ... the interactive chat session with the people in INDIA that do
>>>> the chat sessions .. but once you tell them you have the problem with
>>>> the CF and soft reset necessary and you've done all else ... they will
>>>> REFUND your money if you insist ... trick here is you must be the
>>>> original purchaser from Dell as they credit the money to however it had
>>>> been paid for to tell ... or if you purchased it from the original
>>>> purchaser ... the original purchaser will get the refund. Be careful
>>>> they are crafty ... you must know HOW much you paid .. then they try to
>>>> forget about the additiional items like the extended warranty and the
>>>> sales tax paid and the shipping but at least you have some relief.
>>>> I had ordered a x50v Axim from the Dell Outlet store that arrived a few
>>>> days ago .. but win, lose or draw .. I could not RISK losing my data
>>>> and I needed one to work ... and i even reached to Ebay and purchased a
>>>> X5 for $140 that showed up at my door today BRAND NEW IN THE BOX ... I
>>>> paid $459.00 for the X50V which I admit is sleeker and sexier ... the
>>>> X5 bieng bulkier ... but they both have Pocket PC 2003 / 2nd edition
>>>> ... and use good old Active Sync 3.8. I even purchased the NEWEST
>>>> version (released YESTERDAY) of Intellisyn 5.5 which I have not even
>>>> tried you ... so you know how critical this issue was to me.
>>>> good luck and I hope you get your $$ back from Dell, if Dell does this
>>>> than all the other leading manufcaturers should too, I think BUT it is
>>>> like pulling teeth. For the hourly rate I charge a client to work on
>>>> thier Networks ... I could have earned over $3000.00 for the time I
>>>> spend on this issue ... and you tech guys KNOW what I mean ... you
>>>> CAN'T let it beat you, so you stick to it through sleepless nights and
>>>> your wife thinks you;re having online chats with other females... LOL
>>>> but it is the challenge that you have to take.
>>> Take my advice now and spend your time negotiating a return on the Axim
>>> X51v issue ( or any other manufaturer that has the same 5.0 issues)
>>> right now!
> "medgirl" wrote:
>> "paflo" <bo@xxxxxx> wrote in message
>> > Hello,
>> > I am a french owner of the new dell X51V. I faced two main issues :
>> > - The bluetooth : I can not find any profile for both my gps and mobile
>> > phone. It was working with the X50V (My wife has one)
>> > - the CF Card : sometimes the CF card desappears : i need to reboot to
>> > have it back
>> These are two known issues with the X51v/Windows Mobile 5. You should
>> out http://www.aximsite.com where these two issues have been/are being
>> discussed extensively. There are some different things to try to prevent
>> the CF card disappearing - search there on the topic to get suggestions.
>> for the Bluetooth, apparently Microsoft did not include good Bluetooth
>> support in Windows Mobile 5. You may find some suggestions to get it
>> working, but we are waiting for a new Bluetooth stack to be released
>> will hopefully fix this problem.
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