Re: hp2490 activesync problem, please help before i go back to Palm!!!

Are you aware it is normal practice to use text in newsgroups, not html?

For those that use mobile computers/pdas you are adding an unnecessary
overhead to your messages. Check all of the other postings but yours- it's
pretty much 100%. Consider changing to the same.



"Paul in Toronto" <p@xxxxx> wrote in message
news:edQPZWmDGHA.1676@xxxxxxxxxxxxxxxxxxxxxxx
I should add that I tried sync with infrared and still the same thing. since
I tried it on different computers I'm guessing that its the handheld and not
the pc.
"Paul in Toronto" <paul@xxxxxxxx> wrote in message
news:urLNbzkDGHA.2036@xxxxxxxxxxxxxxxxxxxxxxx
hi guys,
I bought a hp2490 last week, 'I thought I was upgrading' from my tungsten
E, and im about to return it for another Palm device.

this is the problem:
I installed the software on my laptop like the instructions said too.
the first sync went perfect, everything work awesome, but after that it
wouldn't sync anything. the strange thing is that I can open activesync and
click the 'explore' button and I can see all the files on my device and even
the sd card.

the error I get is:
"synchronization could not be completed successfully. reconnect your
device and try again. if the problem persists, see the Microsoft activesync
trouble-shooter"

I have tried everything and still no go. I have tried installing it on my
home laptop, my work laptop and my wife's desktop but the same problem. (I
did a clean reset so it was like new when I tried on the other computers).

I tried it with Zonealarm uninstalled and all computer protection off and
still nothing.

please guys help, I cant afford to have my handheld down for too long (I
need the PIM info for work) and I'm afraid I might have to return it and get
another Palm (which has never given me a problem with my personal or group
calendar at work on a server).

Thanks
Paul

Laptop:
Dell Inspiron 8100
P3-1000/40Gb/512MB

Handheld:
Hp iPAQ 2490


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