Re: Windows Mobile 5 Problem Dell x50v

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There have been a lot of people that have had problems but I think most are not having problems. I did the upgrade and had no problems, other than needing to do a few registry hacks to speed it up.

BTW, removing the battery and backup battery will not help you hard-reset a WM5 device. The biggest change to this new OS was to switch all programs and files to ROM rather than RAM. That way, if you loose all power you just plug it in and still have everything there, even if there was no power to it for a month. Yours probably reset simply because it was not booting properly and eventually figured it had to hard reset.

One of the points that can really screw up the upgrade is right after you hard reset during the installation process, you are told to NOT remove it from the cradle. I think some are, and, even worse, are going through the setup process. If you ever do the upgrade again DO NOT remove it from the cradle, even to reset, and don't go through the setup process until the upgrade is COMPLETELY redone.

Darren Humphries
Mobile Technology Solutions Consultant
www.SmartMobileAssets.com

Pagan wrote:
I upgraded my x50v to Windows Mobile 5.  Big mistake.  This post is for
folks who made the same mistake.

For the first three days, the programs that would run ran great, however,
many wouldn't work at all, and I got a lot of crashing, requiring a soft
reset.  This very rarely happened with 2003se.

Finally, it stopped booting at all.  A screen would come up with "memory
error, do a hard reset" or some such thing.  Problem was, it wouldn't reset
at all, but just go back to the same screen.  After a few tries, it wouldn't
even turn on.

Three times I removed the battery, allowed the backup battery to completely
discharge, then tried to restart, with no luck.

For the heck of it, I tried it a fourth time, and it booted!  After going
through the annoying Cut and Paste that always follows a hard reset, I
immediately hooked it up and reverted back to 2003se.  Now it works great
again!

I believe what happened is that the backup battery didn't completely
discharge with the first three attempts, even though one of them was
overnight.  The specs say it's good for 30 minutes, but with the funky
goings on with the OS it may have somehow consumed less power, perhaps
shutting down some of the innards.  Either that, or 30 minutes is an
extremely conservative estimate of battery life.

I was lucky, not only with getting my computer working again, but also still
having a warranty.  Dell quickly sent me a replacement (refurbished, of
course) so now I'll have to send it back.  If yours isn't covered, or you
want to avoid a refurb replacement, I suggest you remove the battery, power
cord, any flash cards, let it sit for a few hours, then try to reboot using
only the battery (the adapter will recharge the backup battery).  Try this
several times, and be ready to race to your docking station and downgrade
the OS.  You can download the utility from Dell's web site.

Pagan


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