ED: Mobility & Voice over IP
- From: "Clinton Fitch, Clinton Fitch \(Dot\) Com!" <management@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 15 Dec 2005 20:48:12 -0600
This weeks editorial discusses the reality and future aspects of mobile
devices and Voice over IP (VoIP).
It is not a too-well-kept secret that my "day job" is that of a senior
engineer, selling and designing Voice over IP networks, primarily in the
Call Center arena. The growth of my company's business over the past year
has been phenomenal, partly due to our own processes, applications and
designs and partly due to the ever increasing demand for VoIP technology.
Without going too much into a sales mode here, VoIP is faster, cheaper and
far more flexible than traditional telephony. There have been countless
examples, especially around hurricane Katrina here in the US, that also
prove that VoIP is the best solution for disaster recovery scenarios.
As Voice over IP has continued to grow, many of the companies who produce
VoIP solutions have also developed wireless solutions to support the
technology. A case in point is Cisco Systems, the leader in the VoIP
marketplace. Cisco has in the past 4 years developed a series of phone that
support VoIP while running wirelessly. These phones run on 802.11x,
allowing an enterprise who has a Cisco telephony solution in place as well
as wireless access points to distribute phones that can "roam" while in
their wireless coverage area. A good example of use is in the Call Center
arena where supervisors may be walking the floor and not necessarily be at a
desk. By having the WiFi/VoIP solution, they can still take calls and
virtually be at their desk.
Switching to the residential implications of VoIP, here in the United States
one of the biggest VoIP providers is Vonage. Vonage gives people who have
broadband connectivity to eliminate their local telco by switching to a VoIP
solution while still, in most cases, keeping their original phone number.
The cost of Vonage compared to traditional telco's is substantially less and
the adoption rate of their solution continues to grow at an impressive if
not staggering rate.
How then do mobile devices take advantage of what is clearly a growing and
important market?
Read the full editorial at
http://www.clintonfitch.com/editorials/122005/voip/default.asp
Regards,
--
Clinton Fitch
Senior Editor / Owner
Clinton Fitch (Dot) Com!
http://www.clintonfitch.com
A Pocket PC Magazine "Best Site" for Pocket PC Reviews!
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