Re: MSN Messenger login problem on iPaq 5550

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From: Elector (elector_at_my-deja.com)
Date: 07/21/04 

Date: Wed, 21 Jul 2004 08:22:49 -0400

"Sander Gerding" <sander.gerding@tencate.org> wrote in message
news:OpNfmRwbEHA.1292@TK2MSFTNGP11.phx.gbl...
> Hello,
>
> I wonder if anybody could help me with the following problem:
>
> When I try to login in my MSN Messenger on my HP iPaq 5550 I receive the
> following error message "Logon to MSN Messenger failed because the
password
> or the logon name does not exist. Enter the correct user name and password
> and try again. If the problem continues, contact MSN."
> I already updated the messenger with the security update as recommended by
> Microsoft, but that also did not help. The date and time on my iPaq are
> correct, so that also cannot be the problem.
> When I try to login with the SAME name and password in MSN Messenger on my
> desktop pc it works (!) without any problems.
>
> I also mailed several times with the MSN Messenger Support Center, but
they
> say that they cannot help me with this problem and therefor they pointed
me
> to this newsgroup.
>
> Does anybody recognize this problem and/or could anybody please help me
with
> this problem?
>
> Thank you in advance!
>
> Best regards,
> Sander Gerding. (The Netherlands)
>
>

You must remove the up date and reinstall the update again as it states in
the "ReadMe" file.
After the program is installed via Activsync you must do a soft reset (Push
the side hole notch with the stylus) after a soft reboot the MSN messenger
should function. Also make sure the login and password are case sensitive
and these little hand helds sometimes are not "pica" correct.

I Hope that helped?

Elector

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