Re: 4150 and yellow screens

From: spammy (me_at_privacy.net)
Date: 05/04/04 

Date: Tue, 4 May 2004 16:11:01 +0100

tedd,

just called HP, and they said that the best they would do is a repair and
not a replacement. is that what they did with you? im not sure if id like my
brand new ipaq "repaired" - but then if it means a good screen it should be
worth it.

the retailer as i mentioned is online, and reckons that if i ask them for a
replacement ill get a unit from the same batch anyway (and so with a yellow
tint). they think i should go with the HP repair (although i guess they
would).

what do you guys think? would you go for a repair (its less than a week old)
or replacement that may probably give me a unit just as yellow? maybe i
should try one replacement, and if that doesnt work out, get to HP?

Spammy.

"Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
news:%23VSriLUMEHA.3292@TK2MSFTNGP11.phx.gbl...
> Spammy,
> If your local retailer will work with you and let you try a few out,
> then that's the way to go as you can tell right off if its better or not.
> Going to HP means you could end up trading a few before you find one that
is
> good as I do not think that HP looks at the replacement before they send
one
> out. I ended up going to HP as my vendor only had 3-4 and all looked like
> mine or worse. Its a lot easier to get a good feel for it if you can hold
> your old one up at the same time as a new one and look at it. Actually my
> dealer laid all 4 out flat on a table and we both bent down to almost our
> knees and stood up watching the displays. That made it simple to pick the
> good from the bad.
>
> --
> Tedd Riggs
> PDA Square Content Developer
> www.pdasquare.com
> Redmond, WA
>
>
>
> "spammy" <me@privacy.net> wrote in message
> news:c74s5q$i2t9i$1@ID-111190.news.uni-berlin.de...
> > Tedd,
> >
> > great reply - thanks for the help. so i take it that you advise me to
get
> > into contact with HP then? rather than the retailer?
> >
> > good to hear that you got your problem sorted!
> >
> > spammy
> >
> > --
> > GamerTag: spams
> > Sponsor me for the Flora London Marathon!
> > Visit http://www.justgiving.com/shak to pledge/donate!
> > "Tedd Riggs" <T_Riggs@msn.cöm> wrote in message
> > news:Ott8XXFMEHA.1484@tk2msftngp13.phx.gbl...
> >> Spammy,
> >> I thought that maybe the yellow-beige tint issue had gone away as I
> > have
> >> not heard about it for about 6 weeks and in looking at the new ones at
> >> the
> >> stores, have not seen it except for a tiny amount of beige tinting if
you
> >> tilt the bottom up. The problem is the backlighting and not the screen
as
> >> they work fine outside with no backlight.
> >> On my 4355 I had to go thru 3 of them to get a good one. The dealer
> > took
> >> the first one back but the replacement was almost as bad, we went thru
> >> all
> > 9
> >> he had in stock and same issue. Next one was sent to HP and the
returned
> > one
> >> was much better and I was going to keep it until I saw a friends that
had
> >> almost no tint at all. So..one more time back to HP and now finally
have
> > one
> >> that hardly has a tint. It seems like there are several bad batches
out
> >> there as the second one from HP had a very new serial number, but the
> > third
> >> one has a older number, but works perfectly.
> >> I have found that HP returns for bad screens is a no questions
asked
> >> fast return. I think because HP got so much bad coverage on the
Journada
> >> PDA's and the claim that they were 64K color screens when they were
only
> > 16K
> >> has made HP very touchy about screen issues. I have heard no problems
on
> > US
> >> or Europe returns, only some on Australian/New Zealand returns and that
> > was
> >> fixed after the bad ones were sent to the US.
> >>
> >> --
> >> Tedd Riggs
> >> PDA Square Content Developer
> >> www.pdasquare.com
> >> Redmond, WA
> >>
> >>
> >>
> >> "spammy" <me@privacy.net> wrote in message
> >> news:c72dj6$hliqn$1@ID-111190.news.uni-berlin.de...
> >> > hi all.
> >> >
> >> > sorry for bringing this up again (im sure a few of you are bored of
> >> > this
> >> > by
> >> > now), but i just wanted to get an update on the situation (ive been
> >> > following groups and google) but now that i actually have one -
> >> > terribly
> >> > yellow screen an all - i was wondering what my options were.
> >> >
> >> > are any of you happy with your 4150's screen? if so, were you lucky
> > first
> >> > off or did you get a replacement? from the retailer or HP directly?
or
> >> > dont
> >> > you actually beleive there was an issue at all? can we tell by
> >> > serial/batch
> >> > numbers which have the better screens? are the latest ones fixed (cos
> > mine
> >> > is a few days old and isnt!).
> >> >
> >> > again apologies for brining this up again, but the yellow really
makes
> > the
> >> > unit unusable.
> >> >
> >> > Spammy
> >> >
> >> >
> >>
> >
> >
>

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