In-box problem--big time

From: Retdean (steiner_richard_at_hotmail.com)
Date: 04/08/04 

Date: Thu, 8 Apr 2004 15:47:27 -0700

I am thankful for the suggestions I have been getting in this news group,
but nothing has
solved my problem. I am posting my request again in the hope that somebody
new might see it and
has an answer. I have tried a lot of ideas for pinpointing my difficulty,
but that is not helping.

I cannot send or receive e-mail with the "In-box" feature in Pocket PC 2003
running on my iPAQ h2215. With my device connected to my dial-up ISP, via a
CompactFlash-56K_Modem, I tap the SEND button in the "In-box" composition
window and the message is transferred to the Outbox where it sets. I then
tap Send/Receive. This results in a request for my ISP user name and
password which I provide over and over, but the message remains in the
Outbox.

I am sure the connection to my ISP is correctly established because I can
access the Internet using the ppc 2003 Internet Explorer program. The logon
and password are correct. It is the e-mail function that is causing my
problem.

The following e-mail settings that I have entered seem correct, but perhaps
> not. Does anyone see a problem with what I have tried?
>
> E-mail setup (1/4) user name correctly entered (same as the one I
successfully use with
my desktop PC)
>
> E-mail setup (2/4) password correctly entered (same as the one
successfullyI use with
my desktop PC)
>
> E-mail setup (3/4) account type: POP3 and the name I have given this
account on my PDA correctly entered
>
> E-mail setup (4/4) incoming mail: pop.easystreet.com
>
> outgoing mail: smtp.easystreet.com or
smtpauth.easystreet.com (I have tried both)
>
> I have also tried checking the "outgoing server requires authentication"
box
with both the smpt and the smptauth settings to no avail.

I have tried allowing the iPAQ to automatically fill in setup (4/4), but it
does not do that.
I have to manually enter the information.
>
> OPTIONS:
>
> (1/3) Connections: The Internet (I have tried the My ISP connection as
well)
>
> (2/3) Display messages from the last 3 days
>
> (3/3) Get message header only / Include 2 K
>
> I have contacted Hewlett Packard, (the maker of my PDA) but received
lengthy
and complex answers that have not helped. Microsoft
> suggested that I contact Hewlett Packard. I have posted questions on the
Pocket PC news group requesting help and have thankfully received several
> hints and suggestions, but no solutions.
>
> I can use the Hotmail feature with Internet Explorer and that works fine,
> but I want to use the "In-box" program directly with my ISP because it
would
> be seem to be quicker and less complex.

OPTIONS:

(1/3) Connections: The Internet (I have tried My ISP as well)

(2/3) Outgoing e-mail server requires authentication checked and not
checked. I have tried both. Display messages from the last 3 days

(3/3) Get message header only / Include 2 K

I have contacted support at my ISP and they see nothing wrong with my setup.
I have also contacted Hewlett Packard, but received no answer. Microsoft
wanted to charge me a fee for their help which I declined. I have posted,
in this news group, a request for help and have thankfully received several
hints and suggestions, but no solutions.

I can use the Hotmail feature with Internet Explorer and that works fine,
but I want to use the "In-box" program directly with my ISP because it would
be seem to be quicker and less complex.

Please give me any ideas you might have to solve my problem. I would be
very thankful. I have been seeking an answer to this PDA e-mail glitch for
a long time.