Re: Just before I tackle Dell...
From: Tedd Riggs (T_Riggs_at_msn.cöm)
Date: 03/18/04
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Date: Thu, 18 Mar 2004 04:52:08 -0800
Mike,
You have one gift I am lacking in a bit. Tons of patience ! I talked to
a friend that was doing a evual. on the Dell for his company. Out of 20
PDA's, six had to go back for the card reader not working all the time.
Seems like Dell needs to look at this a little closer !
-- Tedd Riggs PDA Square Content Developer www.pdasquare.com Redmond, WA "Mike" <no@spam.ta> wrote in message news:c3but3$169$1@sparta.btinternet.com... > Tedd Riggs wrote: >> Mike, >> "Reckon it's hardware. Only used indoors and only 4 months old so I >> doubt it's dirty yet." >> >> I would tend to agree with you, but I have seen cases of PDA's that >> are new that need the slots cleaned, might have been left over >> residue from the wave soldering, but was surprised that it worked. >> >> The best formats are normally the ones on the card readers. The only >> other thing (besides a bad reader in your PDA) is the voltage might >> be too low. Does it make any difference if it is in the cradle with >> power supplied ? On one of my older Compaq Aero PDA's, if the battery >> went below 50% the CF card would sometimes not show up. >> >> The other thing I would try and this will tell you everything about >> the card, including corrupt files that might be messing you up, you >> can download the trial version of: RescuePROTM File Recovery Utility >> for Digital Media and this works very well, the trial version will >> tell you all about the card including deleted files, but will not let >> you fix them, for that you have to buy the program, but I have found >> even just the trial to be very helpful. Here is the URL: >> >> http://www.lc-tech.com/download.htm >> >> Thats about all I can think of at the moment, hope you get it >> working, that must be frustrating what you are going thru ! >> Tedd >> >> >> "Mike" <no@spam.ta> wrote in message >> news:c3a4pb$r9p$1@hercules.btinternet.com... >>> Tedd Riggs wrote: >>>> Mike, >>>> Yes those return calls from India can take along time :-) >>>> >>>> Two questions: Have you tried to format the card with whatever >>>> format program is included with the Dell ? >>>> >>>> Every try those SD Slot cleaners ? Staples in the USA sells them, >>>> forgot who they are made by, but are just a plastic duplicate of the >>>> SD card and there is a surface area that you can add some cleaning >>>> solvent. About $10 here and several different companies make them. >>>> >>>> As far as formatting, FAT or FAT 16 is the best, FAT 16 is the most >>>> common. Only last question. Do you have a card reader ? They are >>>> cheap these days and are far faster then the PDA and also can tell >>>> you very fast if the card is OK or not. >>>> >>>> >>>> "Mike" <no@spam.ta> wrote in message >>>> news:c39uds$9d1$1@sparta.btinternet.com... >>>>> I got a replacement 512mb PNY card through today, fresh out the box >>>>> it appeared in File Explorer then 5 minutes later the X3 couldn't >>>>> see it and wanted me to put it in again etc. >>>>> >>>>> I noticed it came formatted Fat 16 if that means anything to >>>>> anyone. >>>>> >>>>> Dell hasn't called me back yet. Takes longer from India I guess. >>>>> >>>>> >>>>> >>>>> >>>>> Mike wrote: >>>>>> DrJoel wrote: >>>>>>> Yes I have had the problem, and the slot failed. Dell replaced my >>>>>>> X3i. >>>>>>> >>>>>>> "Mike" <no@spam.ta> wrote in message >>>>>>> news:c2t7q0$amb$1@hercules.btinternet.com... >>>>>>>> Has anyone else had experience of a fault with the SD slot on an >>>>>>>> X3i or similar, which causes all sorts of ptoblems? Do share. >>>>>>>> >>>>>>>> Mike >>>>>> >>>>>> Well I finally spoke to someone today and he didn't know what to >>>>>> do >>>>>> so will find out and call me back tomorrow. Or Wednesday. Anyone >>>>>> care >>>>>> to place a bet? >>>>>> >>>>>> So long as they replace it and the new X3 works and has Bluetooth >>>>>> I can live with this. >>>>>> >>>>>> >>>>>> Mike >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> --- >>>>>> Outgoing mail is certified Virus Free. >>>>>> Checked by AVG anti-virus system (http://www.grisoft.com). >>>>>> Version: 6.0.620 / Virus Database: 399 - Release Date: 11/03/2004 >>> >>> Hi Ted. Thanks for the thoughts. >>> >>> I've formatted it with the Dell and with several other flavours both >>> in the >>> Dell and in my card reader. It seems putting it in the Dell corrupts >>> it. At >>> present it won't recognise any cards. At other times it works for >>> about 5 mins. >>> >>> Reckon it's hardware. Only used indoors and only 4 months old so I >>> doubt it's dirty yet. >>> >>> Mike > > Thanks Tedd, but no joy. > > I called Dell again this morning and they accept that 'some customers' > have > had this problem and although they don't yet know what the problem is, > they're replacing the machines. Mine should come tomorrow. > > If that solves the problem, so be it. They apparently send out refurbished > replacements. I hope it's as well looked after as mine is, or there's > going > to be another series of rows with them! They wouldn't even replace it with > the new Bluetooth model. > > Thanks for the suggestions. I'll confirm if the new machine works. > >
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