Re: Ipaq 5915 Wireless Network Connection (FAILURE)

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David,
(And anyone else that has this WIFI connection problem)

The "key" is the WEP key, 26 characters. When connecting "automatically"
the connection via the "LAN Configuration" page on the Ipaq 5915 shows that
the Ipaq is connected at 54 Mbs with a 100% signal strength. The IP address
is incorrect and it is listed as 169.254.249.130, which I've been told by HP
phone support that that IP address is known to them and used when there is
trouble communicating between devices. (This occurs when I'm "Using a
Server Assigned Address).

Note the MAC address is correct the IP address is not.

I'm connecting via my Moto Cable modem, using Comcast to my Belkin Pre N
"b/g" router. At this point HP will do nothing and Belkin has done nothing.
I'm not sure what to do.

On the HP "Support Sites" the Ipaq 5915 seems to have endless connection
issue. You might visit hp.com and check out the "Support" and "Ipaq 5915"
WIFI problems by the many users of that form. Thru all my wasted time I've
yet to find a solution. Some Ipaq 5915 owners will have some luck if they
take off security and then add it back in but that doesn't work for me.

I'm no networking expert but I've been around PC's and electronic devices
for three (3) decades. From Pong to my first laptop, (1984 8088 LCD Toshiba
T1000). The good old days. This is not my first PocketPC, it's my third
*but* it's the only one that I haven't been able to troubleshoot to a
successful conclusion.

I'd be glad to try and help with getting this thing connected. I'm still
waiting to hear from Belkin. For some odd reason HP will do nothing to help
this long time loyal HP customer. I've written to the BOD of HP and to
their advertising dept. If it were my company I'd recall the thing as it
sure seems like customers are not going to be able to resolve the WIFI
conflicts by tapping in characters, over and over again.

Tnx



If I config a static connection, the IP address will be correct.
"David Hettel" <dah618@xxxxxxxxxxx>
You said you enter the key, is this your password, or is it the hex form
of it, and how many values does it have?

What is the value listed for the IP address, and the Gateway address?

Tell me about your Internet connection is it | Broadband | to | Belkin
wireless router or something else, say dialup to PC to wireless router

--
David Hettel

Please post any reply as a follow-up message in the news group for
everyone
to see. I'm sorry, but I don't answer questions addressed directly to me
in
E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranty of any kind,
either expressed or implied, made in relation to the accuracy, reliability
or content of this post. The author shall not be liable for any direct,
indirect, incidental or consequential damages arising out of the use of,
or
inability to use, information or opinions expressed in this post and
confers
no rights.



"F. Golightly" <nomail@xxxxxxxxx> wrote in message
news:78KdnXdmrIslrg7YnZ2dnUVZ_smonZ2d@xxxxxxxxxxxxxx
I give up. I don't think anyone will be able to troubleshoot this
"conflict". Having just got off the phone with both HP and Belkin they've
both reached the conclusion that each other is to blame. (Three calls to
each and three emails to support, many hours of hassle).

The iPAQ when set to "assign IP" assigns an odd IP Address, I suspect
that's an iPAQ issue that they are becoming aware of. (It can't connect
to the Belkin network and assign the correct IP so it assigns a "dummy"
IP. The Belkin router may be at fault but first level tech support can't
figure out what to do. They've bumped it to second level support but I
don't think they'll be able to resolve the conflict.

Between the two of them you'd think they'd be able to figure out the
problem... but ...I suspect it goes beyond tapping in fields and is
perhaps a bit more internal. I really think the iPaq 5915 is a nice
little machine but I have the feeling it was rushed to market and has
more than it's share of bugs.

The sad thing is I just purchased a Belkin Travel router... and I get
this feeling that it won't work with the iPaq either. All this conflict
is at my cost in terms of time and money. HP and Belkin exec officers
I'm sure realized multi million dollar Christmas bonuses.

fini


"F. Golightly" <nomail@xxxxxxxxxx>
Spoke with Belkin and they informed me that it was an HP config issue.
So
it's a standoff... HP says it's Belkins problem and Belkin says it's HPs
problem.

What Belkin identified is;

1. HP IPAQ reports, (reported) the wrong IP Address

I've reconfig'd the IPAQ 5915 to Belkin suggested settings for IP
address,
Sub Mask, Default Gateway, Preferred DNS Server and Alternate DNS
server.

So... I'm now connected at 100% Quality/Speed. And I can use IE but it
can't find any web sites, nor can I use IMAP accounts. Noting can me
found. It just says "Connecting" when trying to access my email
provider.
I get an error for IE that tell me to retype the URL.

As far as the connection is; Belkin was "right on", as I find they
usually
are. So I'm back to HP and HP was really very "nasty" in regards to
offering help. It was pretty much "go pound sand". Ahhh... So back to
HP.

If anyone has a clue on why I can not connect perfectly... but can use
the
Internet, that would help greatly and end my two day config saga.

Tnx

And... I hope this digital madness may help someone else that has a
config
issue with an Ipaq 5915.

"F. Golightly" <nomail@xxxxxxxxx>
Accessing with;

1. XPSP2 Laptop with Belkin Pre N PCMCIA Card
2. ME PC with Belkin G USB Adapter

Host = XPSP2 PC

As I'm sitting hear typing this I turned on my IPaq 5915 and my network
showed and there was an attempt to connect. I didn't type in the "Key"
fast
enough so I went to IPAQ WIRELESS, THEN THE WLAN TAB, THEN ADVANCED,
THEN
WLAN SETTINGS. Under CONFIG is my network and I try to connect and the
Ipaq
will not. I am then asked for the "Key" as the "Key" was incorrect.
Actually none was entered the first time.

Everything appears to be functioning properly.
SSID = Listed
BSSID = Listed
Channel = Listed Correctly
Strength = Listed
MAC = Listed
IP Address = Listed

Icon in MENU BAR show connection.

I then try to connect with IE and get; Cannot connect with current
connection settings. To change your setting tap on SETTINGS. That
brings
me back to "MY WORK NETWORK" and NAME = My VPN and Server show my
network
IP
address. If I try to connect I get the same message and I appear to be
stuck in a TAP FAIL LOOP. If I tap edit I come up with MY VPN the Host
name/IP and the VPN type = IPSec/L2TP. I'm asked for User Name,
Password,
Domain. I have left those blank not having any of the three. I then
try
to
connect and get a failure to connect. The loop continues.

It would appear that something is not configured correctly on the IPAQ
but
HP Tech Support told me everything is automatic once the network is
found.
And yes it is automatic when I connect at the local "HOT SPOT". My
network
remains a config. nightmare.

I have an email into HP and Belkin. Belkin's phones simply ask
customers
to
call back as they are busy with other customers and HP has given up.
I'm
about to start returning things after two (2) days of "tapping".

It would seem to be something obvious... but I don't have a clue.

Once again... any trouble-shooting help is appreciated. I've tried to
be
as
specific as possible just incase there's another PocketPC - Wireless
user
with a connection problem.

Tnx



"David Hettel" <dah618@xxxxxxxxxxx>
Well you've got lots and lots of settings, and it could be your Belkin
router. The pre N router when in N mode with two channels bonded can
create
problems with older 802.11b equipment. Perhaps it would be best for
you
to
list what you have done to attempt to fix the problem, and how many
other
computers are accessing the Belkin.

--
David Hettel

Please post any reply as a follow-up message in the news group for
everyone
to see. I'm sorry, but I don't answer questions addressed directly to
me
in
E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

DISCLAIMER: This posting is provided "AS IS" with no warranty of any
kind,
either expressed or implied, made in relation to the accuracy,
reliability
or content of this post. The author shall not be liable for any
direct,
indirect, incidental or consequential damages arising out of the use
of,
or
inability to use, information or opinions expressed in this post and
confers
no rights.



"F. Golightly" <nomail@xxxxxxxxx> wrote in message
news:9s2dnYvkkoFLQwzYnZ2dnUVZ_h63nZ2d@xxxxxxxxxxxxxx
Can any of the local experts suggest a site to help me configure my
HP
IPaq
5915 to work on my Home?Office network? Or help me trouble-shoot my
IPaq?

I have been struggling with the IPaq/Router config. for a couple of
days.
I
can connect at the local "Hot Stop" no problem. My own network is
not
functioning well. After several hours on HP Tech Support they have
concluded its my Belkin Pre N router. I'm not so sure but it sure
could
be.

After I type in the SSID, the network shows full strength, 100%.
"Connecting" shows for fairly long period of time and then either
"Available" or "Unavailable" shows.

Sometimes I get a notice that my "Key" was incorrect if I type that
in,
(128
bit WEP) I will get connected and can stay connected until I try to
go
to
a
site using IE and then nothing happens and I've lost the connection.

My Belkin router is config.'d with the MAC address of the IPaq to
allow
"easy" access.

So... while at times everything works... it works for only moments
at
best.
It's down to HP points the finger at the router and Belkin, (they
have
not
responded to email and their phone system is slammed), but I suspect
they'll
point the finger at HP.

It would seem fairly simple... 1. Config Router and 2. Config IPaq.
but
I'm
out of ideas and I've logged more then a hundred thousand screen
taps
trying
to figure this out.

All feedback is welcome, and received with great appreciation.

Tnx













.

Relevant Pages

  • Re: Ipaq 5915 Wireless Network Connection (FAILURE)
    ... I've configured the router with security and firewall disabled, ... Although the Ipaq software says... ... As far as the Belkin router having problems. ... (And anyone else that has this WIFI connection problem) ...
    (microsoft.public.pocketpc.wireless)
  • Re: Ipaq 5915 Wireless Network Connection (FAILURE)
    ... It sure seems like the router is doing it's thing OK. ... Ipaq owner with the exact same problem on the hp.com forums and his router ... WIFI connection problems. ... Yes you'll need to set (manually configure an IP address for the Belkin, ...
    (microsoft.public.pocketpc.wireless)
  • Re: Ipaq 5915 Wireless Network Connection (FAILURE)
    ... Having just got off the phone with both HP and Belkin they've both reached the conclusion that each other is to blame. ... The iPAQ when set to "assign IP" assigns an odd IP Address, I suspect that's an iPAQ issue that they are becoming aware of. ... (It can't connect to the Belkin network and assign the correct IP so it assigns a "dummy" IP. ... As far as the connection is; Belkin was "right on", ...
    (microsoft.public.pocketpc.wireless)
  • Re: Ipaq 5915 Wireless Network Connection (FAILURE)
    ... A Belkin Pre N router is a b/g router with MIMO. ... Although the Ipaq software says... ... On the HP "Support Sites" the Ipaq 5915 seems to have endless connection ...
    (microsoft.public.pocketpc.wireless)
  • Re: Ipaq 5915 Wireless Network Connection (UPDATE)
    ... Spoke with Belkin and they informed me that it was an HP config issue. ... As I'm sitting hear typing this I turned on my IPaq 5915 and my network ... Icon in MENU BAR show connection. ...
    (microsoft.public.pocketpc.wireless)