Re: VPN Woes on Imate PDA2K

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From: Eric Hicks [MVP, Windows Mobile devices] (e_dadu_at_nomospam.yahoo.com)
Date: 10/22/04 

Date: Fri, 22 Oct 2004 00:42:57 -0400

I had this problem but only because I was using wap.voicestream.com but when
I switched to internet3 the issue resolved itself. In my case
wap.voicestream.com was a proxy that gave me a 10.x.x.x ip and when I vpn'd
into the office the dhcp server there also gave me a 10.x.x.x ip which
caused the ppc to route all traffic to t-mobile cause it was on the same
subnet. When I switch to internet3 I got a real IP, but for some reason
you're having the same issues with internet3. I would download vxutil from
www.cam.com it's a free tool and it'll allow you to see the ip you're
getting from t-mobile as well as the vpn tunnel. From there you can try to
ping things on the network end and see if it makes it. 

-- 
Eric Hicks [That_Kid] (MS-MVP Mobile Devices)
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no 
rights...
"Aresflight" <jmh1961@swbell.net> wrote in message 
news:eiCUZ0ktEHA.4040@TK2MSFTNGP09.phx.gbl...
> I'm struggling... here's my situation.
>
> I just bought one of the imate PDA2K models from Expansys (also known as 
> MDA III in some circles).
>
> I have Tmobile GPRS VPN service (internet3.voicestream.com), which I have 
> used with both an XDA I and an Mpx200 smartphone to VPN into my work 
> Exchange mail via a PPTP server.
>
> This imate unit comes with Windows Mobile 2003 SE - ROM version 1.12.00 
> WWE (which I believe means 'world wide english' version).
>
> I am able to establish a good GPRS connection under "My ISP" in Connection 
> Manager. I can surf the web just fine.
>
> I set up "My Work Network" as I have before on XDA I and my Mpx200 (both 
> of which worked) to my PPTP server - nothing special about the settings 
> I'm using. The Modem tab is left blank, as is the Proxy Settings tab. VPN 
> type is PPTP. Other 'Advanced' settings are typical:
>
> Use server assigned IP address is selected.
> Use software compression is selected.
> Use IP header compression is selected.
>
> There is a separate applet on this unit labeled "GPRS Setting" which has 
> two tabs. The first selects between PAP and CHAP authentication. PAP is 
> selected as the default. The second selects between class 8 (4R1T) and 
> class 10 (3R2T). Class 10 is selected as the default. Not clear to me if 
> these settings matter for my situation.
>
> I set up my Inbox POP3 account to my Exchange server as I always have 
> (again, it worked on the other two devices with exactly the same 
> settings - no differences).
>
> When I try to connect to access my mail, the GPRS connections is made, 
> followed by the VPN connection... all looks like it works, VPN connection 
> starts a clock in the bubble popup on the screen. But Inbox just sits 
> there.
>
> Another annoyance (could have sworn that I was able to do this on my XDA 
> I) is that when I connect my VPN connection manually and try to surf to 
> some work-related intranet websites, the device automatically deselects 
> VPN and defaults to just the GPRS connection.
>
> Have read things about 'certificates' and such, which I can't tell whether 
> they do or don't matter.
>
> I have a limited window here where I can still return the device for a 
> refund if it won't work. Any advice on what I can do or where I might go 
> for help?
>
> Note: I have also tried the connection via WiFi connection to the Internet 
> via my Wireless router, same deal... I can surf the web just fine on WiFi 
> but when I connect to my VPN server it just sits there when I try to surf 
> to an intranet site or download mail from Exchange (Inbox just says 
> 'Connecting...', never gets around to 'Logging in...'
>

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