RE: Problems with HP iPaq 6315 Inbox program
From: Joe Schurman (JoeSchurman_at_discussions.microsoft.com)
Date: 09/08/04
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Date: Wed, 8 Sep 2004 09:23:02 -0700
Phil,
Very detailed post, good job.
Here are some of my comments.
1. I specifically set my email to be downloaded on-demand. The reasons are
as follows:
a. The device will turn on every time Outlook needs to poll your mail server.
b. It will constantly poll at the time variable entered (your question
about the constantly polling the mail server)
2. The problems you are experiencing with double email is specific to your
mail server. POP3 mail servers are notorious for this. Make sure that your
laptop or desktop is configured to download the actual email and not the
copy. This way, your device will pull down the copy.
3. I have not had any trouble sending emails over 3k. Check your memory
settings, using the Start-Settings-System-Memory. Allocate the appropriate
space.
4. I never use the cradle.
If you have more questions, please post a reply or contact me directly.
Thanks,
Joe Schurman
Connected Innovation
http://www.connectedinnovation.com
"Phil" wrote:
> I purchased an HP iPaq 6315 recently to use primarily to fetch and send POP3
> email. I've had the unit for 7 days, and there are 3 problems/annoying
> features that I've encountered. Please feel free to respond to any of these
> 3 issues:
>
> 1) I cannot find anyway to delete MULTIPLE message items in the "Inbox"
> program. There is no "Select all" menu, and I know of no trick to select
> all message items in my Inbox, or any of the Inbox folders. If I have
> hundreds of messages in my Sent folder or Inbox folder, I can't believe that
> I've got to delete each message, one by one, by one, by one. Please tell me
> that Microsoft/HP isn't that dumb to have left a "Select all" function off
> their software?
>
> 2) If I set up a POP3 email account and set the "Connect and check for
> messages every "x" minutes" to any value, something strange happens. Every
> so often, (several times per day), I will notice that the Inbox status
> bar/line will display "Connecting....", followed by "Logging on...",
> followed by "Sending and receiving..." "Disconnecting..." and it will fetch
> whatever email that is waiting on the server. This is all good, and nothing
> is strange about this. The strange part is that after it successfully goes
> through this routine and fetches my email, the 6315 goes into a loop in
> respect to this logging on action. What happens is that even though I have
> just received my new messages in my Inbox, the 6315 keeps showing the
> following messages in the status bar at the (next to) bottom line of the
> screen...
>
> Connecting...
> Logging on...
> Sending and receiving..
> Disconnecting...
>
> It will go through this cycle approximately every 7 seconds, over, and over
> and over again, sometimes for 30 or more times before stopping. The antenna
> strength is good (4 bars), and when I check my web server email logs, my
> Ipswitch Imail server logs shows that the 6315 is indeed making a good
> connection to the server, but that doesn't stop the 6315 from immediately
> disconnecting and reconnecting a split second later. This almost-eternal
> loop of connecting is hard to interrupt. Tapping on the "Disconnect" icon
> on the bottom of the system bar doesn't always stop the loop. Has anyone
> else seen this behavior? It only occurs when the "Connect and check for
> messages every x minnutes" configuration field has a number in it. It also
> seems to happen more frequently immediately after the 6315 has been powered
> on or when the unit is removed from its cradle.
>
> 3) Although the backlight turns itself off automatically, the screen is
> still "on". Isn't there a way for this unit to fetch email with power to
> the screen OFF? My Palm i705 would blank the screen and still continue to
> check for incoming email. But this 6315 seems dumb in regards to conserving
> power and still be able to check my POP3 email. Either the screen must be
> on to auto-fetch my email, or else I have to turn off the 6315 and give up
> any auto-fetching of my email.
>
> 4) The 6315 is incapable of sending any email message 3K in size or greater
> via POP3. The 6315 will always report a timeout error when the outbound
> message is 3K or larger.
>
> 5) The Inbox stops "auto-checking" for incoming email whenever it is in its
> cradle. Why?
>
> 6) Does anyone know of any replacement POP mail programs for the 6315? I'm
> not happy with Microsoft's Inbox. It is a weakling, and surely some company
> must have come up with something better?
>
> Thanks in advance.
>
> Peter
>
>
>
- Next message: Troy Murphy: "Re: h6315 - Very Disappointed"
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