Re: Bug with Inbox app and POP3 account
From: Ranjit (ranjitshah_at_gmail.com)
Date: 09/03/04
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Date: 2 Sep 2004 20:15:02 -0700
I have an identical problem with my 4150 - everything is set to "work"
etc . things work fine when there is no mail ...but when there is I
get the same error message even though I can "see" it logging on
fine.Hope we get an answer to this one because this is the main reason
i bought the 4150.
Ranjit
"Jamie Schlinkmann" <jamie.schlinkmann@accuplace.com> wrote in message news:<Omrt0dQkEHA.3452@TK2MSFTNGP15.phx.gbl>...
> I'd like to know if you get the same trouble on a MDA2/XDA2 device. I am
> trying to troubleshoot mail problems with the h6315 right now and it seems
> to be much slower and more problematic performing identical mail
> send/receive functions. If you send me mail account information I'll try it
> on my MDA/XDA devices if you want. I support several devices and I have
> almost no trouble with them but I just got this HP and I can't get it to
> send mail properly. I just want to be sure it is or isn't a specific
> hardware problem.
>
> "Adam Lynch" <alynch@gmail.com> wrote in message
> news:490f01c49088$d49ac000$a301280a@phx.gbl...
> I've got a new (2 day old) iPaq 6315, purchased from CompUSA. Very few
> additional apps install, save SPB Pocket Plus and Voice Command.
>
> Today, I went to add a POP3 account to the Inbox app. Works fine, except
> when there are messages in the mailbox on the server.
>
> When I do a send and receive (when I know there is mail on the server for
> me), it fails, with an error of:
>
> "Messages cannot be downloaded to your mobile device. Make sure that you
> are connected, and that your email account settings are correct. Then, try
> to
> download messages again."
>
> I've tracked this down a bit, since I'm in a fairly unique position to do so
> (I'm
> the Senior UNIX Admin for my ISP). It seems that when the client sends a
> "UIDL" command to the POP3 server (to return the list of messages), it dies
> if
> the returned filename is longer than 40 characters, the client sends a
> "QUIT"
> mid-stream, and never downloads the file.
>
> (The above was captured by a tcpdump running on the server, and its output
> run through the open-source network analyzer Ethereal. )
>
> If I jump onto the server, rename the mailfiles to something under 40
> characters, things are fine. Messages download with no errors.
>
> Now, this is a fairly major problem, and one I've *never* seen with any
> other
> POP3 client. We run Qmail and Postfix on our mailservers, and deliver to
> Maildir format mailboxes, which add the fully qualified hostname to the
> filename. That is a very common configuration.
>
> Any thoughts? Official word from Microsoft? (Oh, and whats the proper
> venue to report this?)
>
> Thanks!
>
> Adam
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