Re: ActiveSync crashes and will not start

Tech-Archive recommends: Fix windows errors by optimizing your registry

I figured it out. I followed Chris De Herrera's instructions at
http://www.pocketpcfaq.com/wce/activesync3.1remove.htm then deleted rapi.dll
in the system 32 folder. I was then able to reinstall AS 4.5.

Thanks to all for your help.

Dave



"Paul Murphy" <p_murphynothanks@xxxxxxxxxxxxxxxxx> wrote in message
news:-Zmdnc86U6Sx-ivVnZ2dnUVZ8t_inZ2d@xxxxxxxxxxxxxxxxx
You are attempting to uninstall it while the PPC is not connected aren't
you
(no bluetooth or USB connection)? Uninstall it after booting into safe
mode
or a diagnostic start using msconfig - something else will be intefering
with the software and booting without all the 'bells and whistles' running
should allow Activesync to do its thing unhindered. If the uninstall
doesn't
work, attempt a reinstall while in either of these modes and then
uninstall.

Paul M

"Dave F." <dflowers@xxxxxxxxx> wrote in message
news:e8XHLZHCJHA.1628@xxxxxxxxxxxxxxxxxxxxxxx
Hi Raj,

I have tried to uninstall AS. The uninstall stops with a Fatal Error
message but no error code. I cannot uninstall it by normal means. Nor
can
I repair or reinstall it. Is there any way to get this application off
my
computer and reinstalled?

Out of desperation I used the Windows install cleanup utility. That
didn't
work either. I can't find any helpful information from any log files on
the machine.

Dave

"Raj Pillai" <YouMeAndTheMail@xxxxxxxxxxxx> wrote in message
news:%23EZXDX6BJHA.3388@xxxxxxxxxxxxxxxxxxxxxxx
Hi Dave,

I think it would listed as Microsoft ActiveSync under Add/Remove
programs.. if you are not able to find it, you can run the ActiveSync
setup file once again, you will get option to repair the installation.
You may try that option to see if it helps solve your issue.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"Dave F" <dflowers@xxxxxxxx> wrote in message
news:%23$xLw75BJHA.5012@xxxxxxxxxxxxxxxxxxxxxxx
I'm new at this and can't find AS listed in Add/Remove programs. What
is
the
best method for unistalling AS?


"Raj Pillai" <YouMeAndTheMail@xxxxxxxxxxxx> wrote in message
news:Ov9aCm5BJHA.4916@xxxxxxxxxxxxxxxxxxxxxxx
Hi Dave,

Have you tried reinstalling ActiveSync?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"Dave F." <dflowers@xxxxxxxxx> wrote in message
news:%23HrlyZ5BJHA.3668@xxxxxxxxxxxxxxxxxxxxxxx
I have been unable to run AS 4.5 for over a week. If I try to start
it
from
the desktop it crashes. I get the error window that says "ActiveSync
Application has encountered a problem and needs to close. We are
sorry
for
the inconvenience." The error in the Windows application error log
is
Faulting application WCESMgr.exe, version 4.5.5096.0, faulting
moduel
WCESMgr.exe, version 4.5.5096.0, fault address 0x000a8fb2.. I can
see
the
files on the phone using Explorer but I can't sync. OS is Win XP Pro
SP2.
PPC is Sprint HTC Mogul. I am using Outlook 2007 with BCM 2007.

Thanks




.

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