ActiveSync V4.5/Office 2007/HTC - no items sync but no errors are reported.
- From: "Brett Chalmers \(AustralisPro\)" <support@xxxxxxxxxxxxxxxxxxx>
- Date: Thu, 10 Apr 2008 10:05:41 +0800
I have a Windows XP laptop, running Office 2007, with a HTC TyTn2 Windows
Mobile 6 device and ActiveSync v4.5. The PDA is setup to sync Calendar,
Contacts, and Tasks. The synchronisation worked fine for about 3 weeks, and
then all new items stopped synchronising to the PDA. No errors were shown
on the ActiveSync program on the laptop or PDA.
In an attempt to fix the problem, I deleted the device relationship on the
laptop and PDA, which now synchronises no items at all - again showing no
errors in ActiveSync.
I have done a hard reset on the device to no avail.
There are some errors in the ActiveSync logs - eg in WCESLog.log
p(5168) t(3644) TraceToFile -> ERROR in CMAPIDataHandler::_GetDataForItem :
hr = 0x80004002 - DataHandler.cpp(1873)
I have also tried:
- synchronising a different PDA on the same laptop which worked
successfully.
- creating a new Outlook profile which gave the same error.
- Running scanpst on the Outlook PST file.
Any suggestions would be appreciated.
Thanks,
Brett.
.
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