Exchange WM6 - synch does not work after changing users email addr
- From: Trey Roth <Trey Roth@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 20 Jan 2008 16:26:01 -0800
Hello,
I have been reading many articles and can not locate my error. I recently
formatted our server at the office to SBS 2003 R2 SP2 (all updates)) -
currently NO anti-virus / filters of any kind - it is just the OS completely
up to date. When I create a new user and accept all the default settings - I
can synch my WM6 phone perfectly! - I followed a great MS article about
setting up everything from top to bottom - setup my SSL etc... – my SSL is
generated inhouse.
http://www.microsoft.com/technet/prodtechnol/sbs/2003/deploy/winm5.mspx
The moment I change the users default email address (inside active directory
on the server) (I am adding a new default SMTP address) when I change the
users email address away from the default (yourname@xxxxxxxxxxxxxxx to
yourname@xxxxxxxxxxxxxxxx) to their actual email address the telephone
prompts me and says a new configuration has been made and all data will need
to be re-synched - this then results in an error code: 0x85010014 - when I
put the users email address back to the default - the phone synchs again
perfectly! – With the users email address changed and active sync not working
– I can still access the site through OMA on the phone. My connection to and
from Outlook is never impacted by any of the changes – only the phone. –
Again – changing the email address (within active directory) back to the
default (primary) email address that was created makes everything work again
perfectly!! – this is clearly a problem only when sending emails since the
emails get branded with the incorrect reply to address.
I have tried several different users - any changes away from the default
result in the above error message - changing it back clears up the issue. Any
new user works fine - just not when I change their primary email account
any thoughts? Thank you in advance, I greatly appreciate it!!!
.
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