Re: Activesync 4.5/Windows Mobile 6 numerous probs with HTC TyTN II



Hi,
Please see my reply to the items below.

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
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Windows Mobile Device Center FAQs -
http://www.pocketpcfaq.com/faqs/wmdc/index.htm
ActiveSync Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm

"Paul Murphy" <p_murphynothanks@xxxxxxxxxxxxxxxxx> wrote in message
news:13im0o1ntmbjf29@xxxxxxxxxxxxxxxxxxxxx
I'm using Activesync 4.5 on my Windows XP Pro SP2 PC to connect to my HTC
TyTN II Pocket PC via USB. I've found the following problems:
1. The progress bar for file transfers is useless in that it will start
creeping up as the file goes across and then jump back to the start
(possibly several times) before the file is finally fully transferred.
Even then the file may successfully end the transfer when the progress bar
is only part way across.
2. File transfer using Activesync is far slower than if I take out my
phones memory card, put it in a reader and transfer the files via the same
USB port. There seems to be an unnecessary layer of complexity slowing
things down.

Yes there is a signficant difference between using your device with
ActiveSync and using a flash card reader. For example Windows Mobile USB
devices only operate at 12 megabits (USB 1.1) while card readers operate at
400 megabits (USB 2.0). Also, there is signficant overhead in using
ActiveSync. It is using a special protocol called RAPI which provides the
functionality to copy data back and forth.

3. Windows Explorer on my PC displays my Pocket PCs storage card as a
folder even though viewing the memory card in WM6 shows a nice icon
signifying its a memory card.

This is normal. The OEM has decided to change the icon and name on the
device while ActiveSync does not use that. The default name is Storage Card
in ActiveSync.

4. Along the same lines, Windows Explorer doesn't indicate my mobile
device has expandable folder branches with + signs in the left pane (like
in other Windows Explorer browsing). I can only expand the branches by
double clicking the folders in the right pane.

This is by design. The way it works is designed to use the clicking
functionality that the device supports.

5. If I use Activesync to transfer videos across to the TyTN II, the video
is converted (taking ages) and the final quality is very poor. If I just
put the same wmv file directly on the storage card using my card
reader/writer and then update Windows Media Player Mobiles library to find
it, the file quality is fine and it plays OK.


You can choose whether or not to convert the video. This is done in the
Tools - Options settings where you decide what to do with each file
extension.

Has anyone else experienced these problems and how do I officially notify
Microsoft so they can fix them? Is there an Activesync feedback email
address or webform? TIA

Paul



.



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