Re: WMDC - Outlook has not been installed - it is!

I don't have GroupWise (nor know what it is) but have the same problem. I am running Vista Ultimate 32 and Office 2007. However, in my case this seems an intermittent issue. Even though it says "Outlook has not been installed", about 60% of times my stuff does get synced. Not able to see any pattern, though. Since it now says "Outlook has not been installed" below each of the Outlook items, and I am sure I was able to select those back in April when I initially set up the relationship, it is my guess that something got screwed up in later updates - either of Outlook or of WDMC.

I will start to dig into Registry now to see if I am able to find something :-)



"Raj Pillai" <YouMeAndTheMail@xxxxxxxxxxxx> wrote in message news:uzjHSIcDIHA.4752@xxxxxxxxxxxxxxxxxxxxxxx
Hi Tom,

Sorry but I do not have any experience with Groupwise. Since you mentioned you suspected a mapi conflict, I suggested running fixmapi. If you are able to resolve your issue, I would be interested in hearing what helped solve it. Thanks.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"SoxFanInVA" <tjubb@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:enKy6tCDIHA.4584@xxxxxxxxxxxxxxxxxxxxxxx
I'm thinking this is a Groupwise vs. Outlook problem. In order to get
GroupWise working on a Vista box, I had to install it unconventially and
copy a different mapi.dll file over for it to work. I'm assuming this is
the root of the problem, which is not pleasant because the user relies on
both programs. I will try blowing away the mapi.dll file and then do a
sfc/scannow and see what I get.

Let me know if you have any other ideas.

Tom



"Raj Pillai" <YouMeAndTheMail@xxxxxxxxxxxx> wrote in message
news:eB8OGo2CIHA.4956@xxxxxxxxxxxxxxxxxxxxxxx
Hi Tom,

See if running fixmapi.exe helps solve your issue. You should find it
under
the following location (Copy/Paste it into a explorer window or run
prompt):

%SystemRoot%\System32

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"SoxFanInVA" <tjubb@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:OjHzN4rCIHA.324@xxxxxxxxxxxxxxxxxxxxxxx
I have a problem setting up what Outlook items to sync in WMDC. All the
Outlook items are greyed out and underneath each item it says "Outlook
has
not been installed." Outlook 2007 is indeed installed. I uninstalled
both
Outlook and GroupWise, apparently there must be some sort of mapi
conflict
that I'm not sure how to resolve. I then reinstalled both Outlook and
GroupWise, checking WMDC after each reinstall. Even with no trace of
GroupWise on the computer, WMDC still said that Outlook was not installed
and therefore could not select which items to sync. BTW, both Outlook
and
GroupWise work fine together on the same machine as I've setup a second
profile for Outlook. I made sure to clear out any GroupWise entries in
the
mail settings in the control panel during my troubleshooting...no dice.

This is a Vista Business laptop - Dell Vostro 1700.

Any ideas on how to get the pda syncing with Outlook again?

Thanks,
Tom






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Relevant Pages

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  • Re: WMDC - Outlook has not been installed - it is!
    ... I'm thinking this is a Groupwise vs. Outlook problem. ... GroupWise working on a Vista box, I had to install it unconventially and ... This is a Vista Business laptop - Dell Vostro 1700. ...
    (microsoft.public.pocketpc.activesync)