Re: Vista - mobile device sync issue

What you describe there should not happen.

Should be
1. Create a new calendar item in Outlook/Exchange. (The desktop side is new)
2. Sync (now the Desktop and PPC match)
3. Update the calendar time on the handheld device. (Now the handheld is new, the desktop has not changed)
4. Sync, and the new calendar time should be updated on the PC (outlook/exchange)

Just ran that scenario on my system and that's how it worked. Changed the time on both devices between syncs and the PC won, as it is set to do on my system, but I got no indication that there was a Conflict, it just did set to the PC time.(overwrite PPC)

I reconfigured the connection so that the PC would be overwritten on a conflict. I changed the PC time only and it was sync'd to the PPC. When I changed the time on both the PC and PPC, the PPC setting overwrote the PC time as I had set it to do for a conflict. Again there was no indication there was a conflict, I just knew I had created one.

If it indeed it is overwritten and you get the PC time back on the handheld in step 4, what makes you believe it is due to a conflict, as you are not prompted about that. Is there anything else unusual going on? You aren't having to recreate a partnership each time are you? Do you have any utilities running that might make your calendar items on the PC believe they have been changed? The system doesn't really keep track of what change is newer, just that a change was made. It normally assumes the changed item is the new one. If both have changed the conflict rule is used.

A delete, BTW is gospel. If an item is deleted, even if you change the item on the other device, the delete wins, regardless of how the conflict rule is set.

I'm not sure I have helped any, but what you describe is not normal behavior, if you only change the item on the PPC.


--
Sven
MS MVP Mobile Devices
"MichaelinSyracuse" <MichaelinSyracuse@xxxxxxxxx> wrote in message news:2D13F5EC-3E9D-41B8-A13F-5D8941576B95@xxxxxxxxxxxxxxxx
Thanks for the information -- yes I understand this. The problem is more basic.

1. Create a new calendar item in Outlook/Exchange.
2. Sync
3. Update the calendar time on the handheld device.
4. The device is overwritten by Outlook/Exchange upon next sync as a 'conflict'

So, the new time of my appointment (valid and important) is not only never updated in Outlook (I could almost live with this) but it is changed BACK to the original time (so I miss a meeting or MD appointment or whatever).

Thanks again.....

- Michael


"Sven" <sejohannsen@xxxxxxxxxxx> wrote in message news:F4C26B53-9A07-4F69-824F-FC4578037769@xxxxxxxxxxxxxxxx
Please understand that these options only come into play with a conflict. That would mean you have changed something on the same contact or a calendar entry on both the PC and PPC between syncing. That is if you changed Bob Smith's phone number on the PPC and Bob Smith's anniversary date on the PC and then sank (sync'd, whatever) that would be a conflict (same record) and the conflict resolution set would take over. One change will be lost. Even if notified and asked, one would be lost. You would just get to pick which one, if you recalled what you had done to each. If you change Bob Smith's phone number on the PC and Tom Jones' anniversary date on the PPC and sync, each will transfer to the other device just fine. Different records, not a conflict. Conflicts are not based upon any change in Contacts, but rather a change in the same contact in both locations.

If you just remember to cradle/sync your device, when you get back home, before you start making a bunch of changes on the desktop, or remember to sync your device after making a bunch of desktop changes, before heading out, you will never have a conflict to be resolved.

--
Sven
MS MVP Mobile Devices
"MichaelinSyracuse" <MichaelinSyracuse@xxxxxxxxx> wrote in message news:AC2232E1-2A28-4E97-84D7-3E2E26F8BCE2@xxxxxxxxxxxxxxxx
I am having all kinds of problems that are being created by the limitations
in the partnership settings. I really can't believe that the only two
options are "replace items on device" and "replace items on desktop" ..... I
make changes in both places and need them to "sync" .... how about a 'notify
me if there is a conflict and let me decide' or perhaps 'update with newest
modification' ????

Really limiting to have only a single 'master' ..... I really don't want to
go back to third-party software.

Please update.
- Michael




.

Relevant Pages

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