Re: WMDC 6.1 Sync Fails - Can connect to device, cannot sync

Steve,

Forgive me for being ignorant but I do not see how to do this?
Also, if you go into the sync settings of WMDC you'll see the sync modules
that are installed, like email, contacts, calendar, etc.

Where are sync settings located?

Below is the lengthy output from choosing to debug the application.

When I choose to Debug, this is the first message that pops up:
==========================================
Windows has triggered a breakpoint in WmdHost.exe.

This may be due to a corruption of the heap, and indicates a bug in
WmdHost.exe or any of the DLLs it has loaded.

The output window may have more diagnostic information
===========================================

Then I click "Break" and then this:
=======================================
No symbols are loaded for any call stack frame. The source code cannot be
displayed.

[ ] Show dissasembly automatically
=======================================

I click Show Disassembly and here is the Call Stack:
=======================================
ntdll.dll!77122ea8()
[Frames below may be incorrect and/or missing, no symbols loaded for
ntdll.dll]
ntdll.dll!77176394()
ntdll.dll!7718f158()
ntdll.dll!7718f1de()
ntdll.dll!770e8dd4()
ntdll.dll!770e40f0()
ntdll.dll!77141039()
ntdll.dll!7714100b()
ntdll.dll!771029d7()
shlwapi.dll!7722062e()
shlwapi.dll!77220600()
ntdll.dll!77140e97()
ntdll.dll!7718f1c9()
ntdll.dll!7718f1c9()
ntdll.dll!7718f1c9()
ntdll.dll!771149c9()
ntdll.dll!7718fcef()
ntdll.dll!7718fddd()
ntdll.dll!77152c89()
kernel32.dll!76147a7e()
msvcrt.dll!7604a097()
legacysyncengine.dll!6636e793()
=======================================

Here is the disassembly data:
====================================
77122E6C mov ebp,esp
77122E6E sub esp,0Ch
77122E71 push esi
77122E72 push edi
77122E73 mov edi,dword ptr [ebp+8]
77122E76 lea esi,[edi+4]
77122E79 mov eax,esi
77122E7B lock btr dword ptr [eax],0
77122E80 jae 77145CF4
77122E86 mov eax,dword ptr fs:[00000018h]
77122E8C mov ecx,dword ptr [eax+24h]
77122E8F mov dword ptr [edi+0Ch],ecx
77122E92 mov dword ptr [edi+8],1
77122E99 pop edi
77122E9A xor eax,eax
77122E9C pop esi
77122E9D mov esp,ebp
77122E9F pop ebp
77122EA0 ret 4
77122EA3 nop
77122EA4 int 3
77122EA5 nop
77122EA6 ret
77122EA7 nop
77122EA8 int 3 << break cursor is here
77122EA9 ret
77122EAA nop
77122EAB nop
77122EAC nop
77122EAD nop
77122EAE nop
77122EAF mov edi,edi
77122EB1 push ebp
77122EB2 mov ebp,esp
77122EB4 push esi
77122EB5 mov esi,dword ptr fs:[18h]
77122EBC mov eax,dword ptr ds:[771ACF44h]
77122EC1 test eax,eax
77122EC3 push edi
77122EC4 mov edi,dword ptr [ebp+8]
77122EC7 jne 771623BE
77122ECD cmp dword ptr [esi+34h],edi
77122ED0 jne 7711B328
77122ED6 pop edi
77122ED7 pop esi
77122ED8 pop ebp
77122ED9 ret 4
77122EDC nop
77122EDD nop

===============================================

Here is the contents of the output window:
==============================================
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\WmdHost.exe', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\ntdll.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\mscoree.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\kernel32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\advapi32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\rpcrt4.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\shlwapi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\gdi32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\user32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\msvcrt.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\imm32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\msctf.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\lpk.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\usp10.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll', No symbols
loaded.
'WmdHost.exe': Loaded
'C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\msvcr80.dll', Symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\shell32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\ole32.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7fe79782947b85d961fd55cb5e02a129\mscorlib.ni.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\wintrust.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\crypt32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\msasn1.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\userenv.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\secur32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\imagehlp.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\softpub.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\rsaenh.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\psapi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\ncrypt.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\bcrypt.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\ntmarta.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\Wldap32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\ws2_32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\nsi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\samlib.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\gpapi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\SLC.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\cryptnet.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\SensApi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\netapi32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\cabinet.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\WindowsMobile\Microsoft.WindowsMobile.Common.dll', No symbols
loaded.
'WmdHost.exe': Loaded
'C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll', No symbols
loaded.
'WmdHost.exe': Loaded
'C:\Windows\assembly\NativeImages_v2.0.50727_32\System\fcc712bc5da45a672e7f1ad176dbd5a5\System.ni.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\70c145ed25af403aa899ffcb633350b1\System.Drawing.ni.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\35a9f19f21aac42b979be321f1bb5fd4\System.Windows.Forms.ni.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\d7b63c1d2ab17ac3cc24881c4ff78b63\System.Configuration.ni.dll', No symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\f76a7622c73e26e4d2daf54068d7ff79\System.Xml.ni.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\version.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\clbcatq.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\oleaut32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\uxtheme.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Program Files\Logitech\SetPoint\lgscroll.dll',
Binary was not built with debug information.
'WmdHost.exe': Loaded
'C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\msvcp80.dll', Symbols loaded.
'WmdHost.exe': Loaded
'C:\Windows\Microsoft.NET\Framework\v2.0.50727\System.EnterpriseServices.Thunk.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\wmdsyncproxy.dll', No
symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\sxs.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\CertAuth.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\wininet.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\normaliz.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\iertutil.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\activeds.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\adsldpc.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\credui.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\atl.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\rapi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\wsock32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\ceutil.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\wcescommproxy.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\rapistub.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\wtsapi32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\rapiproxystub.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\mswsock.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\msxml3.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\adsldp.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\dnsapi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\legacysyncengine.dll', No
symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\WSHTCPIP.DLL', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\setupapi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\propsys.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\CEFStore.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\INetRepl.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\InkStore.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\olregdll.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Program Files\MobiPocket.com\MobiPocket
Reader\mobicesync.dll', Binary was not built with debug information.
'WmdHost.exe': Loaded 'C:\Windows\System32\mapi32.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\sfc.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\sfc_os.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Program Files\Common
Files\System\MSMAPI\1033\MSMAPI32.DLL', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Program Files\Microsoft
Office\Office12\OLMAPI32.DLL', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Program Files\Common Files\microsoft
shared\OFFICE12\MSO.DLL', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\msi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\apphelp.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Program Files\Microsoft
Office\Office12\1033\MAPIR.DLL', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Program Files\Common Files\microsoft
shared\OFFICE12\RICHED20.DLL', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Program Files\Microsoft
Office\Office12\CONTAB32.DLL', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\ASStatusL.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\ASDsktpEng.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\HttpSys.dll', No symbols
loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\httpapi.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\wship6.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Program Files\Microsoft
Office\Office12\MSPST32.DLL', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\System32\mssprxy.dll', No symbols loaded.
'WmdHost.exe': Loaded 'C:\Windows\WindowsMobile\InkProps.dll', No symbols
loaded.
The thread 'Win32 Thread' (0x9e4) has exited with code 0 (0x0).
Windows has triggered a breakpoint in WmdHost.exe.

This may be due to a corruption of the heap, and indicates a bug in
WmdHost.exe or any of the DLLs it has loaded.

The output window may have more diagnostic information

======================================================

When I close the debugger I get this in an error dialog:
===================================================
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x800706BE): Retrieving the COM
class factory for component with CLSID {89108EE5-18DA-11DB-9617-00E08161165F}
failed due to the following error: 800706be.
at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean
publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor,
Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean
fillCache)
at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean
skipVisibilityChecks, Boolean fillCache)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at Microsoft.WindowsMobile.OutlookInfo.get_Instance()
at
Microsoft.WindowsMobile.DeviceCenter.ExchangeSourceSetupFolderItem..ctor(MainHost mainHost)
at Microsoft.WindowsMobile.DeviceCenter.MobileSettingsPage.Load(Folder
folder)
at Microsoft.WindowsMobile.DeviceCenter.FolderList.AddFolder(IFolderPage
page)
at Microsoft.WindowsMobile.DeviceCenter.ConnectedPage..ctor(MainHost
mainHost)
at Microsoft.WindowsMobile.DeviceCenter.PartneredPage..ctor(MainHost
mainHost)
at
Microsoft.WindowsMobile.DeviceCenter.MainHost.OnPartnershipStateChanged(State
s, String message)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Microsoft.WindowsMobile.DeviceManager
Assembly Version: 6.1.0.0
Win32 Version: 6.1.6965.0
CodeBase:
file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.DeviceManager.DLL
----------------------------------------
Microsoft.WindowsMobile.Common
Assembly Version: 6.1.0.0
Win32 Version: 6.1.6965.0
CodeBase:
file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.Common.DLL
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.WindowsMobile.Rapi
Assembly Version: 6.1.0.0
Win32 Version: 6.1.6965.0
CodeBase:
file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.Rapi.DLL
----------------------------------------
Microsoft.WindowsMobile.DeviceCenter
Assembly Version: 6.1.0.0
Win32 Version: 6.1.6965.0
CodeBase:
file:///C:/Windows/WindowsMobile/Microsoft.WindowsMobile.DeviceCenter.DLL
----------------------------------------
AnimationLibrary
Assembly Version: 6.1.0.0
Win32 Version: 6.1.6965.0
CodeBase: file:///C:/Windows/WindowsMobile/AnimationLibrary.DLL
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase:
file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.




"Steve Spiller [MSFT]" wrote:

Oh, ok, so it sounds like you have a debugger installed. In that case you
can choose to 'debug' and send me the stack traces and/or a dump file and
that would help us figure it out.

Also, if you go into the sync settings of WMDC you'll see the sync modules
that are installed, like email, contacts, calendar, etc.

--
Thanks,

Steve Spiller
Development Lead
Windows Mobile Device Center

This posting is provided "AS IS" with no warranties, and confers no rights.

.

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