Re: Problems with drivers on Vista

I uninstalled the whole darn package hoping this would solve the problem then reinstalled, and still get the same nice little error, and same logs.

Martin
"Martin" <martin@xxxxxxxxxxxxx> wrote in message news:B6931EA1-6ED3-49C0-BABC-8C42D0AC7B5C@xxxxxxxxxxxxxxxx
I think this is the key info

wmdc Verbose: 1 : Creating new DataSourceCollection (owner:)
DateTime=2007-03-08T14:33:19.1827450Z
wmdc Information: 0 : WindowsMobileDeviceCollection - Waiting for Wpd Driver to load
DateTime=2007-03-08T14:33:19.5840865Z
wmdc Error: 0 : [WPD Worker thread] Wpd.IsLoaded retry timeout of 2 minutes reached. Aborting IsLoaded
DateTime=2007-03-08T14:37:41.9081170Z
wmdc Error: 0 : RaiseConnect failed because of Wpd Failure Exception information: Microsoft.WindowsMobile.DeviceManager.WpdException: Exception of type 'Microsoft.WindowsMobile.DeviceManager.WpdException' was thrown.
at Microsoft.WindowsMobile.DeviceManager.Wpd.WaitDriverLoad()
at Microsoft.WindowsMobile.DeviceManager.WindowsMobileDeviceCollection.RaiseConnect(Object source, DeviceChangeEventArgs e)
DateTime=2007-03-08T14:37:41.9090935Z
wmdc Information: 4 : PartnershipCollection.OnDeviceConnectFailed
DateTime=2007-03-08T14:37:41.9100700Z

It shows the driver Not Loading I think.
"Christian Carroll [MSFT]" <ccarro@xxxxxxxxxxxxxxxxxxxx> wrote in message news:97DFE164-DAB2-4ACC-BA12-ABCD216148DC@xxxxxxxxxxxxxxxx
Thanks Martin,

Now that you've done that, I'd like to check whether or not your 'Windows Portable Device' driver is getting installed when you connect your device. Please connect your device, repeat this step (below) that I gave you earlier and let me know the outcome.

In Device Manager (devmgmt.msc) with device connected, do you also see a category called "Portable Devices"? If so, does it contain an entry called "Windows Mobile device"?

If it DOES contain the entry called "Windows Mobile Device", please try the following in an attempt to work around this problem. Let me know if this eliminates your problem.

1. Connect your device.
2. Go to Device Manager (Computer > Properties) and find the Portable Devices node
3. Locate the Windows Mobile device entry.
4. Choose to uninstall the driver
5. Reconnect your device

If it does NOT contain the entry called "Windows Mobile Device", you will need to enable logging for WMDC on your PC in order to further diagnose this error. In order to do this, see the instructions at the link below.

http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

"Martin" <martin@xxxxxxxxxxxxx> wrote in message news:A15103EC-846D-40BF-94B5-B559E0F33DA9@xxxxxxxxxxxxxxxx
Ok, I followed the instructions, and then re-connected the device, it spends ages with the green wheel Cycling, and then comes up with the red Error symbol. I tried even disabling the Windows firewall, antivirus etc to see if that helped.. Still just an error

Martin

"Christian Carroll [MSFT]" <ccarro@xxxxxxxxxxxxxxxxxxxx> wrote in message news:3B9DD13C-DA91-4677-AF8B-76EECDEC1BBB@xxxxxxxxxxxxxxxx
Thanks Martin,

So your device "RNDIS" driver is installing as expected and you get the password prompt. But when you enter the device password as requested, nothing else happens at that point, correct? That sounds symptomatic of a possible firewall issue. Are you running any firewall software on your Vista machine other than the standard Vista Firewall?

If you are running firewall software, you may need to configure it to allow WMDC to connect. See http://www.pocketpcfaq.com/faqs/wmdc/firewall.htm

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

"Martin" <martin@xxxxxxxxxxxxx> wrote in message news:C758066D-64FC-48EA-9642-BBA0F3326C50@xxxxxxxxxxxxxxxx
When I plug the device in I get a popup dialog asking for the device password (which is correct) but other answers below.

"Christian Carroll [MSFT]" <ccarro@xxxxxxxxxxxxxxxxxxxx> wrote in message news:E02D8824-35B1-44EC-B875-F3837E31DF1E@xxxxxxxxxxxxxxxx
Hi Martin,

Just need some background information related to your setup here.

- You are attempting to connect over USB, correct?
Yes

- Connect your device and open Device Manager (devmgmt.msc). Expand the 'Network Adapters' category. Do you see a device entry called "Microsoft Windows Mobile Remote Adapter"?
Yes
- In Device Manager with device connected, do you also see a category called "Portable Devices"? If so, does it contain an entry called "Windows Mobile device"?
No
- With device connected, open 'Start -> Computer'. Do you see your device represented under a category called "Portable Devices"?
No
Provide these answers and we should be able to continue troubleshooting your issue from there.

--
Christian Carroll [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

"Martin" <martin@xxxxxxxxxxxxx> wrote in message news:2DC12EB8-C1DF-41B0-A40E-D61D0F98C5D6@xxxxxxxxxxxxxxxx
I just installed Vista, and haven't been able to sync my PDA which is a HTC Wizard (T-Mobile SDA Compact II) as soon as I plug the phone in BANG, no Drivers can be found, anyone got any thoughts?

I have tried the latest sync software







.

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