Re: ActiveSync encountered a problem on the desktop

Hi "Ako",

Yes, i received your log files. Thank you. I replied to the thread asking
for additional logs and more detail. My posting must be under Argun's last
post. Here is what i posted:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.pocketpc.activesync&mid=50b95f05-e304-4a23-a360-4dd6026d1ede

Jane

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This posting is provided "AS IS" with no warranties, and confers no rights.


"Ako" wrote:

Janes, I also sent debugging logs to your regular address and the one above
(dcinput@) but did not hear from you. Did my email not get through?

On another thread I posted the log files, but I guess all of you use Outlook
for your NGs and these attached files cn only be seen in Outlook Express.

Harold

"Jane Ly [MSFT]" <janely@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:50B95F05-E304-4A23-A360-4DD6026D1EDE@xxxxxxxxxxxxxxxx
Hi Argun,

Thank you for your log files. Can you also me send all the log files
located in
%windir%\system32\logfiles\WindowsMobile\*.* ?

Please repro the issue again and note the time at which it happened so i
can
parse the logs more accurately. Also, let us know if you see the error
immediately or if WMDC says "Syncing" for a long time before reporting the
error.

Thanks!
Jane Ly

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This posting is provided "AS IS" with no warranties, and confers no
rights.


"Jane Ly [MSFT]" wrote:

Hi Argun,

Please email the logs to dcinput@xxxxxxxxxxxxxx Mention that these logs
are
for Jane Ly to view.

Thanks,
Jane Ly

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This posting is provided "AS IS" with no warranties, and confers no
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"Argun" wrote:

Thank you for the information. I have enabled logging and saw the log
files,
however I couldn't send them to you via e-mail because, I received
"unrouteable mail domain "online.microsoft.com"" error when I tried to
send
the e-mail to the e-mail address displayed in your profile.

How can I send the logs to you?

P.S. AKU level of the official I-Mate JAMin rom is 2.0 so there is no
USB
Serial Connection option in settings > connections...

Regards,
Argun

"Jane Ly [MSFT]" wrote:

Hello,

Please follow the instructions on this page to enable logging:
http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm

Once you reproduce the error, please send me your wmdc.log and
wmdhost.log
in your %temp% directory. That will help me diagnose your problem.

Jane Ly

--
This posting is provided "AS IS" with no warranties, and confers no
rights.


"Ako" wrote:

Since the problem solvers have yet to respond, I can tell you that
I get the
same error message. I initially got my smartphone to sync with my
new Vista
pc, but that is no longer the case. I have posted messages on
several forums
and so far a solution has not been found. You will find in previous
message
in this NG some tips on how to get better error messages, but even
those
failed me as one approach did not work and the other included data
I could
not understand.

"Argun" <Argun@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:558A4C13-4F11-451B-85CC-47635651D1BF@xxxxxxxxxxxxxxxx
Hello,

WMDC fails to sych with Outlook 2007 with error "ActiveSync
encountered a
problem on the desktop.".

I own an I-Mate Jamin (WM5) and I am running Windows Vista
Ultimate RTM,
Office 2007 Ultimate RTM, WMDC 6.0.6783 (Release, not Beta).

I tried to uninstall, reinstall WMDC. I tried turning on-off
AntiVirus,
Firewall software. I tried to delete and re-create partnerships
both on my
PPC and my PC.

The partnership can be made and synchronization completes
successfully if
only mobile favorites is selected. I can browse my PPC's
storages. However
I
can not sync. Contacts, Notes, Calendar and Tasks.

Everything works fine with Windows XP, Office 2003 and Activesync
4.2

Please advice.

Kind Regards,

Argun




.

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