Re: WMDC worked in Evaluation - but not on new laptop w/ Vista Ultimat

The network connection to the device is returning WSAESHUTDOWN which
basically means the connection was closed. Either the device closed the
connection or something on the PC that installed itself into your networking
layer is closing the connection. That could be a firewall, anti-virus,
anti-malware, VPN software, etc.

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"Ako" <ako@utopia> wrote in message
news:eIOAjzeVHHA.2256@xxxxxxxxxxxxxxxxxxxxxxx
Okay, here is one with a late time stamp. The one stamped 4 minutes later
after a reboot shows 0 mg even though I tried and failed to sync yet
again.

"Gary Waliczek [MSFT]" <garywa@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:e49P2$dVHHA.4832@xxxxxxxxxxxxxxxxxxxxxxx
The log of interest is the ETL trace found in
\Windows\System32\LogFiles\WindowsMobile
Probably the one with the most recent time stamp - a new one gets created
each reboot so if they're all too big, reboot and then try connecting
just
once, then post the file.

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"Ako" <ako@utopia> wrote in message
news:ufxV21VVHHA.1000@xxxxxxxxxxxxxxxxxxxxxxx
My Cingular 3125 is Mobile 5. Until advised today by Jane Ly to try out
Advanced Networking, I did not have that activated on my phone. I do use
BT at the office on my Xp pc, but don't have a BT or IR connection at
home so I use the USB cable.

It confuses me somewhat that I did get it to syn when everything was new
and have not changed anything on my smartphone but have added a lot of
office software to my pc.

Anyway you say I should uncheck Advanced Networking? Either way, I have
not been able to get passed the connected stage and when the sync starts
the inevitable encountered-a-problem-with-the-desktop error.

"Gary Waliczek [MSFT]" <garywa@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23pcRk5TVHHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
the setupapi.dev.log file only has to do with WMDC installing, on first
connect or Windows Update. In this case it sounds like there may
something that installed itself into your Windows networking layer
thats
breaking the connectivity. I assue this is a Windows Mobile 5 (or
later) device? Can you try turning off "Advanced Networking" in the PC
connection settings, or try connecting Bluetooth or IR?


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"Ako" <ako@utopia> wrote in message
news:uOARTbqUHHA.4796@xxxxxxxxxxxxxxxxxxxxxxx
Gary:

Would you be willing to look at my log? I have tried to post it here
with my message, but even the zip version is apparently too large. I
don't have a clue about how to
read it and as noted already I can't find the second part of your
directive
posted earlier in this thread.

I took delivery of a new pc 2 weeks ago with Vista from the factory. I
quickly installed WMDC and was able to sync with my Cingular 3125 for
at
least one day. Then I started installing software needed to do office
work
on my pc at home. From that point out, I have not been able to get
past
the
"connected" stage. When the sync bar starts to light up, it quickly
turns
red and says that 'activesyn' (which I do not have on my pc and only
the
factory installed on my phone) encountered a problem on my desktop.

I don't think the problem is my phone since sync did work originally.
And
the third party software that is installed have nothing to do with
sync, but
are Ms Voice Command, Sprite BackUp, Don't Forget, and Google Maps.
And
whenever possible, I install these programs on my storage card, not on
the
device itself. I just noticed an icon for "midlet manager' and I don't
remember what this program is and if it came from the factory. I
hestitate
to uninstall all these programs and do a reinstall since I am not
tech-savy
enough to make sure they will all work again esp now that my pc has
Vista
rather than Xp. And I will have to relearn how to install everyone of
them
since I have almost no memory of how they were installed.

Anyway advice you could give would be much appreciate. Not being able
to
sync with my home pc is now more than an inconvenience.

Harold

"Gary Waliczek [MSFT]" <garywa@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:e8zVQXVUHHA.4872@xxxxxxxxxxxxxxxxxxxxxxx
When I look at this log file, I usually start from the bottom and
search up for instances of !! that relate to wceusbsh.inf,
wcerndis.inf, wpdrapi.inf or wcebth.inf
Its very large but compresses amazingly well in a zip or cab file.

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"Ako" <ako@utopia> wrote in message
news:%235KnLgJUHHA.920@xxxxxxxxxxxxxxxxxxxxxxx
Since I am having some of the same problems, I looked in my log file
and it is huge and dated 2/9/07. Then I looked at "applications" and
WMDC did not show up when I used it at 5pm (CST) to try and syn with
my smartphone.

Can you help me understand how to find what you're looking for?
Nothng is working for me. One syn early on and now never past
connected.
"Gary Waliczek [MSFT]" <garywa@xxxxxxxxxxxxxxxxxxxx> wrote in
message
news:eP%23sGhIUHHA.5108@xxxxxxxxxxxxxxxxxxxxxxx
Can you do 2 things for me? Post your
\windows\inf\setupapi.dev.log
file - this will show me what driver its picking and installing
when
you plug in your device. Check you Event Log for events from
rapimgr or wcescomm:
start->computer, right click, manage, look under system
tools->Event
Viewer->Windows Logs->Application

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"mcasmcas" <mcasmcas@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:18CE7222-D0CC-4376-9272-208BEA8C9387@xxxxxxxxxxxxxxxx

P.S. I think after version 6 it showed up with Windows Media (or
BAR?)
drives in the Sync center - but they are not accessible from
Explorer, and
only (sometimes) does it recognise my MicroSD card from my device.

"mcasmcas" wrote:


Hi there,

I have been killing myself over reading solutions on the internet
and in
this newsgroup before writing this, so this is really my last
option. All
comments / insights are extremely appreciated.

The problem: WMDC is not working with my HTC TyTN device!!!

(but when I was running the Evaluation version of Vista before
that - on
another laptop - everything was working fine!!)

Chronologically, I've done the following to try and resolve the
issue:

1. New laptop came with Vista Ultimate --> but WMDC was not
working 'out of
the box' because Vista needs a driver (I tried all sorts of
things
including
loading the CD with which my phone came, nothing worked)

2. I then installed Version 6 from MS site, following the
instructions
carefully --> but WMDC was still not working (and it still kept
asking for
drivers)

3. Reinstalled laptop with XP to see if this is a hardware issue
(could be!)
--> Activesync worked fine (so this is not a hardware issue)

4. Removed XP and installed Vista --> WMDC still not working, as
before

5. Found on the MS website (the blog) a tip about changing the
USB
settings
on my HTC TyTN, which I did; I removed the "Enable Enhanced
Network
Functionality" --> Vista now wants to install a different driver
(but again
does not accept original CD with which my mobile came)

6. Considering it was working with Beta 3, I uninstalled WMDC
completely and
forced an install of WMDC Beta 3 (which I fortunately happened to
keep) -->
now, WMDC finally recognised my device and installed the driver
"HTC USB
Sync" --> but WMDC is still not syncing

7. Changed back to the Enhanced Network Functionality --> WMDC
installed
RNDIS driver --> but WMDC not syncing

8. Added ports to firewall (as some suggested) --> WMDC still not
syncing

9. Switched off firewall completely (to see if it was a firewall
issue at
all) --> WMDC not syncing

10. Interestingly, WMDC kept saying "Error" when trying to locate
my device,
so I tried disconnecting my device during its "checking device"
activity -->
WMDC said my device was disconnected but had now named it
"Pocket_PC"

11. Tried re-syncing / re-scanning again --> No luck.

12. Restarted PC numerous times --> No luck

13. Manually killed the wmdc process in task manager because
whenever you
reconnect the phone it does not try and find it again --> No luck

14. Tried to install Activesync 4.2 --> Vista simply won't let me
:(


What frustrates me the most is that this is supposed to be the
RTM
version.
Moreover, it was working without a problem on the Evaluation
version with
WMDC Beta 3!!! Seriously, what good is my WM5 device if I can't
even sync it
anymore....... :(

Does anybody have any ideas!?!? I have no more left.

Thanks,
mcas
















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