Re: Contacts in my Pocket PC don't match contacts in Outlook
- From: "Raj Pillai" <YouMeAndTheMail@xxxxxxxxxxxx>
- Date: Thu, 18 Jan 2007 21:44:49 +0530
Hi Sue,
Have you tried to identify which information type is causing the "Server
busy" error message. Select only one information type at a time and attempt
a sync. Since a hard reset didn't work, chances are that your Outlook pst
file maybe corrupt for some reason. You can try running scanpst.exe and
check for errors in your pst file. If that doesnt work see if this works
for you -
http://groups.google.com/group/microsoft.public.pocketpc.activesync/msg/c653373504b71f0f
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
"Sue" <smontague@xxxxxxxxxxxxxx> wrote in message
news:uLv5tCoOHHA.3212@xxxxxxxxxxxxxxxxxxxxxxx
OS is Windows Mobile 5.1
ActiveSync is 4.2
I tried the soft reset - re-ran the sync and got the same results. For
example, when I view my contacts by 'company' only some of the contacts
for that company are listed! Then, since the unit is brand new, I took a
hint from your advise and did a 'hard reset'. What could it hurt? OK
with that done, I re-establish a relationship with the device and tried a
synchronization. The result was an error message, "The server is busy.
Support Code:85010017". What 'server' is busy?. I am synchronizing with
my home PC.
This device is new and so far not so impressed with ActiveSync. For a
while last evening I repeatedly received an error message '0x86000801'
indicating there was a conflict with the 'desktop'. Tried to find info on
Microsoft.com but never was able to identify exacting what the error
message was trying to tell me.
Again, any insights would be greatly appreciated.
Sue
"Raj Pillai" <YouMeAndTheMail@xxxxxxxxxxxx> wrote in message
news:unAQdymOHHA.4260@xxxxxxxxxxxxxxxxxxxxxxx
Hi Sue,
* Which OS does the mobile device run on?
* Which version of ActiveSync & Outlook are you using?
For contacts not appearing on the device - ensure you are not viewing any
filtered content on your device. Check if a sync after soft reset helps.
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj
"Sue" <smontague@xxxxxxxxxxxxxx> wrote in message
news:%23mILr$lOHHA.404@xxxxxxxxxxxxxxxxxxxxxxx
According to Activesync my contacts have been sync'd - but there are
contacts in Outlook that are not stored in my Sprint Pocket PC Phone and
vis a versa.
Any insights as to why this is happening?
Sue
.
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