Need Help ActiveSync 4.2 + exchange 2003 sp2 on SBS 2003 premium sp1
- From: "Miguel Jamous" <Miguel Jamous@xxxxxxx>
- Date: Mon, 4 Sep 2006 14:52:33 +0200
Hello,
I Cannot synchronised my Pocket pc WM5.0 with exchange. Authentification
works perfectly according to my logs in IIS but then i get HTTP 500.
Logs:
IIS:
2006-09-04 11:56:32 W3SVC1 SERVER 10.0.1.4 OPTIONS
/Microsoft-Server-ActiveSync
User=user&DeviceId=CBC09CE8F6DFAB3872112361AF552458&DeviceType=PocketPC&Log=VNATNASNC:0A0C0D0FS:0A0C0D0SP:0C0I0S0R0S0L0H
443 domain\user194.7.1.5 HTTP/1.1 MSFT-PPC/5.1.2301 - - domain.be 200 0 0
606 391 0
2006-09-04 11:56:33 W3SVC1 SERVER 10.0.1.4 PROPFIND
/exchange-oma/user@xxxxxxxxx/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/PocketPC/CBC09CE8F6DFAB3872112361AF552458
- 80 - 10.0.1.4 HTTP/1.1 Microsoft-Server-ActiveSync/6.5.7638.1 - -
domain.be 401 1 64 0 424 15
2006-09-04 11:56:33 W3SVC1 SERVER 10.0.1.4 POST /Microsoft-Server-ActiveSync
User=user&DeviceId=CBC09CE8F6DFAB3872112361AF552458&DeviceType=PocketPC&Cmd=FolderSync&Log=V4TNASNC:0A0C0D0FS:0A0C0D0SP:1C1I463S0R0S0L0H0P
443 domain\user 194.7.1.5 HTTP/1.1 MSFT-PPC/5.1.2301 - - domain.be 500 0 0
332 462 15
WM5.0:
=-= Build 14957 =-=
=-= No XIP Information Available =-=
domain.be
=-=- [1/9/2006 15:39:18.0] -=-=
=-=-=-= Client Request =-=-=-=
OPTIONS
Microsoft-Server-ActiveSync?User=user&DeviceId=CBC09CE8F6DFAB3872112361AF552458&DeviceType=PocketPC
Accept-Language: en-us
MS-ASProtocolVersion: 2.5
X-MS-PolicyKey: 0
-=-=-=- Start of Body -=-=-=-
=-=- [1/9/2006 15:39:19.0] -=-=
=-=-=-= Server Response =-=-=-
HTTP/1.1 200 OK
Connection: close
Content-Length: 0
Date: Fri, 01 Sep 2006 13:39:21 GMT
Server: Microsoft-IIS/6.0
MicrosoftOfficeWebServer: 5.0_Pub
X-Powered-By: ASP.NET
Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
MS-Server-ActiveSync: 6.5.7638.1
MS-ASProtocolVersions: 1.0,2.0,2.1,2.5
MS-ASProtocolCommands:
Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,ResolveRecipients,ValidateCert,Provision,Search,Notify,Ping
-=-=-=- Start of Body -=-=-=-
=-=- [1/9/2006 15:39:19.0] -=-=
=-=-=-= Client Request =-=-=-=
POST
Microsoft-Server-ActiveSync?User=user&DeviceId=CBC09CE8F6DFAB3872112361AF552458&DeviceType=PocketPC&Cmd=FolderSync
Accept-Language: en-us
MS-ASProtocolVersion: 2.5
Content-Type: application/vnd.ms-sync.wbxml
X-MS-PolicyKey: 0
-=-=-=- Start of Body -=-=-=-
<?xml version="1.0" encoding="utf-8"?><FolderSync
xmlns="FolderHierarchy:"><SyncKey>0</SyncKey></FolderSync>
=-=- [1/9/2006 15:39:20.0] -=-=
=-=-=-= Server Response =-=-=-
HTTP/1.1 500 Internal Server Error
Connection: close
Content-Length: 56
Date: Fri, 01 Sep 2006 13:39:22 GMT
Content-Type: text/html
Server: Microsoft-IIS/6.0
MicrosoftOfficeWebServer: 5.0_Pub
X-Powered-By: ASP.NET
Pragma: no-cache
MS-Server-ActiveSync: 6.5.7638.1
What I checked already :
1. All devices are not working, we have 3 in the organisation, all different
brands
2. OWA is working perfectly, no certificate error
3. OMA is working perfectly, no certificate error
3. Went through KB 817379 step by step, no succes.
4. Remove and redo the association completely with the devices.
5. ActiveSync synchronistation is working perfectly with outlook 2003.
6. Enable Kerberos on the Exchange server by following the instructions in
the KB Article 215383. HOW TO: Configure IIS to Support Both Kerberos and
NTLM Authentication.
7. Add a registry key. Use Regedt32 and locate
HKLM\System\CurrentControlSet\Services\MasSync\Parameters. Under the
Parameters key create a Reg_SZ value called SMTPProxy. Set the value to the
domain defined by the default recipient policy. For example, domain.be.
Restart the IIS Admin service
8. To configure the Exchange virtual directory to not require SSL, in
sbs2003 exchange-oma is the virtual server
9. Configure Windows SharePoint to use Kerberos authentication by following
the steps in KB 832769 HOW TO: Configure Windows SharePoint Services to Use
Kerberos Authentication
10. Try to delete items in your mailbox to bring it within limits or contact
your Exchange administrator to change the limits on your mailbox.
11. Uncheck anonymous authentication on the Microsoft-Server-ActiveSync
virtual directory on the server. Basic authentication should be enabled.
12. no certificate to import since we are working with real and official
certificates.
13. Isa server 2004 has sp2
14. Since this a SBS 2003, did the connect to internet wizard several times,
no success.
15. Also I have adjusted the isa firewall client.
16. Device have all internet connections through GPRS or craddle.
17. HTTP server is available de-select sync items (Inbox, Contacts,
Calendar, Tasks) and re-select them to reset the sync key.
Problems are :
ActiveSync setup properly on the pc with no errors of logging and https,
only the synchronisation failed with errors: ActiveSync encountered a
problem on the server support Code: 85010014.
Does anybody has more diagnostics tools or any idea ?
Thanks,
Miguel
.
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