Re: Active Sync 4.2 suddenly won't connect to Axim X51v

That's a new feature not necessarily in every ROM for every device. I have
the latest ROM in my K-Jam, for example, and it doesn't have that setting.
Basically, when it's checked, that means "make the device look like a
network adapter" (which is the default and what you hear everyone talking
about when they say RNDIS). Unchecked means "make the device look like a
serial port". That's why it might work around firewall, VPN, etc. problems
(because the device looks like a serial port, not a network device). If you
don't have the latest ROM from Dell, you could try that, or there might be a
separate program that adds support for changing that setting.

Paul T.

"KDF" <kforbus@xxxxxxxxx> wrote in message
news:1156791075.579810.320880@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Okay, I'm definitely looking in the right place. There is no icon
named "USB to PC" on my Axim X51v on that tab. It's a WM5 machine,
maybe that is the difference, but it sounds like yours also is WM5.
Hmmm. Jim, could you please tell me what is the build on your Axim's
OS? It's under Settings | About | Version tab. Mine is

OS 5.1.70 (Build 14410.1.1.3)

If yours is a different build, that might explain why we are seeing
different things. (Another explanation is that one or more registry
keys on my machine are hosed.)

Anyone: What registry entry would correspond to the change caused by
clearing the "Enable advanced network functionality" check box on that
tab? If the GUI doesn't have a way to access it, a direct edit of the
registry might be a reasonable next step.

Thanks for your help, I appreciate it.

Ken


Jim DeVoll wrote:
On the Axim, select "Start", the go down the list to "Settings" and
select
that. There are three tabs along the bottom edge of the Settings screen.
One is "Personal", one is "System" and the 3rd is "Connections". Select
the
Connections tab. You'll see an icon named "USB to PC", select that.
There's
only one setting here, it's the "Enable advanced network functionality"
option. If this option is selected (and in WM5 it's selected by default)
deselect it. I wish I could explain why this helped me but, like you
wrote,
it's probably voodoo. Anyway, I hope this helps Ken.

Jim

"KDF" wrote:

There's so much voodoo in these processes that I'm loathe to do a hard
reset and just have the same problem again...you mentioned going into
Settings | Connections, selecting USB to PC, deselecting... in my
Connections tab under settings, I don't see anything like this on my
Dell. Could you say a bit more about where this is and what it is?
Thanks.

Ken


Jim DeVoll wrote:
Well, my Axim is connecting with ActiveSync again. On another forum
I read
another user's experience with this same kind of problem. He had
called Dell
and after trying everything, the Dell support person told him to do a
hard
reset of his Axim X51v. That worked. The Dell person had no idea
why this
worked, he suggested it only because everything else had already been
tried.

So I decided to bite the bullet and do it too. I did the hard reset
and,
like before, I went back into Connections under Settings on my
handheld and,
under USB to PC, deselected the "Enable advanced network
functionality" (if
this isn't deselected my computer always reports an error when
recognizing
the X51v & it's not installed correctly.)

Jim


"KDF" wrote:

I have all of the ports anyone has ever suggested opening up for
Activesync open. Specifically, 169.254.2.0/255.255.255.0. I've
tried
adding 169.254.2.2 to each list as well. This includes 5678, 5679
(UDP), 5721, 990, 999, WCESMgr.exe, wcescomm.exe, rapimgr.exe, and
26675. Moreover, I have Windows Firewall set to notify if it is
blocking anything. It's not complaining.

If you recall from my message, I cannot sync by USB on a machine
where
I can still sync via Bluetooth. Wouldn't the bluetooth connection
go
through the firewall as well?

I have also checked what device my desktop (which it used to sync
with
also) believes that the Dell is, and it correctly believes that it
is
seeing a Dell Axim X51v. There is no driver to roll back to, nor
no
newer driver.

In other words, I have exhausted everything everyone has suggested
for
USB syncing, with no joy.
Any other suggestions?


Paul G. Tobey [eMVP] wrote:
These sorts of things, particularly if you can eliminate the USB
connection
as the source of the problem are almost always caused by
firewall/antivirus/VPN issues. The device and ActiveSync on the
desktop
communicate over, effectively, a network interface. So, if
there's a
firewall installed which blocks one or more of the ports that
ActiveSync
needs to see, nothing works. If you are using Windows Firewall,
make sure,
in the Services applet that it's Started and make sure that the
DHCP Client
is started. If you are using a VPN, you'll have to figure out
what to do to
allow an unsecured network connection at the same time as that
secure one,
if it's even possible. If you are using antivirus, you might try
completely
uninstalling that, as it may be catching the network traffic
to/from the
device over ActiveSync and either dropping it as a virus or
scanning it and
then forwarding it, but either too slowly or to the wrong
network.

Paul T.

"KDF" <kforbus@xxxxxxxxx> wrote in message
news:1156539809.487938.245430@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have the exact same problem. Moreover, I can sync with my
tablet via
Bluetooth, which indicates that the Activesync installation on
it is
just fine. For a little while even when it wouldn't sync via
USB at
least it would be recognized as a guest, but now even that
doesn't
work.

Any suggestions would be welcome, since I've seen similar
messages on
the aximsite forum, indicating that this is a common problem.
Thanks.


Jim DeVoll wrote:
I have a new Dell Axim X51v (WM5) on Windows XP Professional
with SP2,
and
using Active Sync 4.2 via USB. I've been transfering
information to &
from
my Axim for about one week now and suddenly Active Sync
doesn't connect
with
my handheld. The Axim is still recognized by my PC, but
Active Sync,
apparently, suddenly can't see it. I made no changes to my PC
before
this
happened. Any ideas will be much appreciated.








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