Re: Active Sync 4.2 suddenly won't connect to Axim X51v
- From: "Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT com>
- Date: Fri, 25 Aug 2006 14:55:00 -0700
These sorts of things, particularly if you can eliminate the USB connection
as the source of the problem are almost always caused by
firewall/antivirus/VPN issues. The device and ActiveSync on the desktop
communicate over, effectively, a network interface. So, if there's a
firewall installed which blocks one or more of the ports that ActiveSync
needs to see, nothing works. If you are using Windows Firewall, make sure,
in the Services applet that it's Started and make sure that the DHCP Client
is started. If you are using a VPN, you'll have to figure out what to do to
allow an unsecured network connection at the same time as that secure one,
if it's even possible. If you are using antivirus, you might try completely
uninstalling that, as it may be catching the network traffic to/from the
device over ActiveSync and either dropping it as a virus or scanning it and
then forwarding it, but either too slowly or to the wrong network.
Paul T.
"KDF" <kforbus@xxxxxxxxx> wrote in message
news:1156539809.487938.245430@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have the exact same problem. Moreover, I can sync with my tablet via
Bluetooth, which indicates that the Activesync installation on it is
just fine. For a little while even when it wouldn't sync via USB at
least it would be recognized as a guest, but now even that doesn't
work.
Any suggestions would be welcome, since I've seen similar messages on
the aximsite forum, indicating that this is a common problem. Thanks.
Jim DeVoll wrote:
I have a new Dell Axim X51v (WM5) on Windows XP Professional with SP2,
and
using Active Sync 4.2 via USB. I've been transfering information to &
from
my Axim for about one week now and suddenly Active Sync doesn't connect
with
my handheld. The Axim is still recognized by my PC, but Active Sync,
apparently, suddenly can't see it. I made no changes to my PC before
this
happened. Any ideas will be much appreciated.
.
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