Re: Trouble with Activesync 4.2

Hi,
Have you tried selecting the option to sync calendar, contacts, tasks and
inbox and then add them back one at a time.

As for the size of the contacts list, I have worked with users that have
synchronized over 10,000 contacts.

On another thought, since you metioned the notes, are there embedded
documents in the notes? It could be a problem converting the documents.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

"Gale" <Gale@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:15561169-8D1F-48BB-95EB-2C180343D61C@xxxxxxxxxxxxxxxx
Thanks, Chris: I am connecting to my PC via cable, following the user
guide,
wth ni intention of syncihing with the exchange server.

Support.Microsoft.com defines Erro 503 (85010017) "whenever a pending
request is already in the system. This behavior occurs because the
desktop
only accepts one request at a time. In this case, the device request
takes
too long to process or more than two minutes. The device sends another
request, and the second request causes the 503 error. To work around this
problem, use one of the following methods;"

"Let synchronization fail the first time (I was never presented with a
choice). Do not restart the computer, reconnect the device and then give
the
synchronization process time to finish. (exactly what does one do to
"give"
the process time to finish?? Just let it run?? I've tried this many
times
and I still get the 503 error message.)"

"Or, the customer may have an item that causes Activesynch to spend lots
of
time trying to synchronize (like how long?) In this scenario, the
customer
must determine what is causing the problem" How's THAT for classic
Microsoft helpfulness? Just HOW does the customer go about "determining"
which item is causing the problem?

I made the guess it was my 172 item contact list, but that is not as large
as many customer's contact lists -- what would be the limit in size?? I
pared it down to 154, but that still won't sync. The user's manual notes
that Activesync may not sync everything so as not to overwhhelm Device
memory
-- and suggests that one use "settiings" to reduce the size of the info
data
block: BUT, there are no "settings" available for "Contacts" AND my
device has a 2GB memory chip aboard -- which Activesync should be able
detect and make use of if needed to sync a large item.

If the error can be so well described, software changes can fix it. If
Activesync can't detect and utilize large amounts of extra memory,
software
changes can fix that also. In a word version 4.2 STILL isn't to the job,
though it was supposed to fix prior complaints.

Given this additional info, has anybody got any ideas?


--
Gale winston Bach,


"Chris De Herrera" wrote:

Hi,
Are you synchronizing with Exchange? The 503 message is one that is
sometimes seen when synchronizing directly to the Exchange server.


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm

"Gale" <Gale@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D75C9F8F-8C53-4D13-9B1B-E70C0181BEAC@xxxxxxxxxxxxxxxx
astell@xxxxxxxxxxxxx
I got your address from a Modaco forum with dozens of gripes about
Activesync -- hope you are in a position to help or improve the
program.

7/19/2006: bought Cingular (HTC) 8125. Phone, Email, Web, Bluetooth
work
fine.
Activesync from Cingular CD connects but will not complete - won't sync
my
172 item Contact list - " 503 Server busy" message.

Discovered v. 4.2: downloaded and installed, did the same problem

Removed, reloaded 4.2, did the same problem

Spent 6 days wandering through every MS, Cingular & HTC site (they all
point
at the other guy) I could find: put exclusions in the firewall and
other
suggestions. Forums have many others with same troubles. Finally got
Calendar and Notes to sync when I tried them one at a time. Got some
files
into my PC Synchronized files folder OK, but can't find where they
went
on
the 8125 device, if they went at all.

Very distressed, about to go back to Palm - never had such troubles
with
my
Treo 600.

Would really appreciate some feedback, even if only that you are alive,
aware and working on it.








.

Relevant Pages

  • Re: Trouble with Activesync 4.2
    ... Then I stumbled across and ran the Troubleshooter scan from Activesync ... However, when I ran the next sync attempt after the above, with Contacts ... Now, your suggestion that I put the Contacts in another folder, then ... What I was referring to was disabling the synchronization of contacts, ...
    (microsoft.public.pocketpc.activesync)
  • Re: Trouble with Activesync 4.2
    ... only accepts one request at a time. ... synchronization process time to finish. ... but that still won't sync. ... that Activesync may not sync everything so as not to overwhhelm Device memory ...
    (microsoft.public.pocketpc.activesync)
  • Re: Trouble with Activesync 4.2
    ... Then I stumbled across and ran the Troubleshooter scan from Activesync ... However, when I ran the next sync attempt after the above, with Contacts ... Now, your suggestion that I put the Contacts in another folder, then ... What I was referring to was disabling the synchronization of contacts, ...
    (microsoft.public.pocketpc.activesync)
  • Re: Trouble with Activesync 4.2
    ... What I was referring to was disabling the synchronization of contacts, ... moving the Contacts to another folder, sync and then move the contacts back ... ActiveSync 4.x Troubleshooting Guide - ... only accepts one request at a time. ...
    (microsoft.public.pocketpc.activesync)
  • Re: Trouble with Activesync 4.2
    ... Hi Chris: ... Then I stumbled across and ran the Troubleshooter scan from Activesync ... However, when I ran the next sync attempt after the above, with Contacts as ... synchronization failed -- with the same ...
    (microsoft.public.pocketpc.activesync)
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