Re: General

Their goal is going to be to sell as much hardware as possible, as their
only source of revenue in the mobile space is licensing of the software.
They call this a 'shared success' model, as they don't make money (or at
least not much; tools only, not enough to be worth anything), unless the
hardware vendors sell hardware. Obviously, they don't make *anything* from
sales of ActiveSync, so they aren't super-well funded and it's not a big
group. Everyone in the MVP group picks on them, too, so there's zero chance
that they aren't hearing that they need to do better.

I won't argue about what the first goals of software improvement should be,
but back to the topic of actually *fixing* your problem, as opposed to
simply complaining about it, do you want to post those log files or what?
How about the specific information on the Pocket PC hardware? So far, all
you've given us is "It's an X51v, and I'm pissed". If you just want to be
pissed, then I'll go on to more fruitful work. I don't get paid for this,
you know.

Paul T.

"Matthew" <pgh1969pa@xxxxxxx> wrote in message
news:eTqT2hEsGHA.4444@xxxxxxxxxxxxxxxxxxxxxxx
My problem is in the thread above. The upgraded device running WM5 works
as does a WM2003 device but a second WM5 device that has not been updated
no long works under AS 4.2! All three worked just fine under 4.0. We can
safely say the ROM upgrade was irrelevant to the problem and AS 4.2 is at
the core of the problem.

I'm glad it works for you but I gain no consolation with this knowledge.

It really doesn't matter how much MS tests their software because in the
end perception is reality in the user's eye and the track record suggest
that an OS held together with patches and an 'improved' sync host that's
broken does tell a story. We can blame interacts all day but in the end
the only thing that changed on my computer was AS. The first goal to
improve software should be to do no harm.

"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
com> wrote in message news:%23iItm$DsGHA.2240@xxxxxxxxxxxxxxxxxxxxxxx
Again, just like you, I'm going from one point of view. Yours is no more
or less valid than mine. AS 4.2 worked perfectly for me and I had
problems, resolvable, but still problems with 4.0. I'd say that, for me,
that makes 4.2 better.

It sounds to me like there is a problem with the ROM update for your
device which may be responsible for the problem. Note that MS doesn't
build those ROM updates, decide what goes in them (other than to specify
the minimum requirements to be a Pocket PC device), or test them. The
OEM is responsible for that. I'm running the latest ROM build for my
device, also, including the push e-mail support, etc., with no problems
with AS4.2.

I simply was trying to explain why 4.x is not 3.x in terms of how it
works internally (the 'why' of the change). None of that changed in
going from 4.0 to 4.2, however. The changes there were things associated
with fixing specific incompatibilities found between 4.0 and 4.2beta that
caused connectivity, sync, and other problems for people.

I'd like to help you get it fixed, but all I can recommend at this point
is to post the contents of the WCE*.* log files for AS from the %temp%
folder, along with the ROM version information from the device. Maybe
someone will spot something or someone with the same device will
respond...

Paul T.

"Matthew" <pgh1969pa@xxxxxxx> wrote in message
news:%23Bz$CtDsGHA.4852@xxxxxxxxxxxxxxxxxxxxxxx
Well, I wonder how Apple seems to do a better job with their OS and
itunes over windows and media player. I have yet to own a dap that
didn't have some form of syncing problem with wmp. I've never been one
to beat up on MS for sport but lately I've realized that all their
releases are no more than betas.

I surely wish they would stop offering solutions looking for a problem.
AS 3.8 worked well. AS 4.0 at least worked. AS 4.2 is the first version
I could not resolve my problems and I started with the palm-sized pc!
If I could go back to 4.0 I would but I can't since MS was kind enough
to break it's ability to sync with the new X51v rom.

I like Bill Gates but I sometimes hate the seed he has spawn. They don't
offer accessible support ($25.00 to discuss how they screwed up!) or
listen to what non-corporate customers want or need!

If you have solutions to my problems which get to the root of my
problems, I'd be more than willing to listen. Trying to convince me
that 4.2 is better is a hard sell. I don't care if it connects to an
exchange server or the moon if can't connect to my ppc! It should do
this well *first* before it tries to be something else! Any other
rationalization is pointless! If it can't do it's primary role, who
cares about exchange server!

"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam
DOT com> wrote in message
news:%23fCgvC0rGHA.3748@xxxxxxxxxxxxxxxxxxxxxxx
No, it's been tested and beta-ed, etc. You don't realize the volume of
stuff that interacts with network adapters on your PC. The beta of 4.2
worked fine for me, but yet a significant number of people here are
having problems with the released version, even. The difference is
configuration on their PC, which might be running XP or 2000, wireless
networking or wired with any one of dozens of network helper programs,
firewalls from half a dozen or more vendors, anti-virus/anti-scripting
programs from dozens of vendors, VPN clients from half a dozen vendors
and in several versions, etc. The number of combinations that could be
found in the real world is literally astronomical; the size of the AS
test team is not.

The basic reason for changing to a network communication scheme is that
you now communicate exactly the same way with Exchange Server as you do
with desktop AS. This is a huge improvement for the AS team (which is
very small). They now have the ability to add features, fix bugs, etc.
without having to fix the same bug in two places. The initial pain
was, I'm sure, an expected problem (although I think the severity of
problems caught them a little off-guard), but the long-term result
should be better responsiveness to problems and better synching, in
general.

It's extremely painful for people who *are* having problems, and you
can certainly pin that on the change to network communications from
just acting like a regular USB device, but, frankly, I don't see that
AS over USB was super-reliable before the change. The change simply
seems to have changed who is running into problems. People who had 3.x
working fine and never had a problem with that now may have hell, while
those who were always having problems getting 3.x to work, if they're
still around, may have smooth sailing with 4.x (as I do).

Paul T.

"Matthew" <pgh1969pa@xxxxxxx> wrote in message
news:%23rgX5ObrGHA.4992@xxxxxxxxxxxxxxxxxxxxxxx
It's hard to that believe that anyone at Microsoft actually tested any
of their software before it was released. Why in the world did they
screw up AS with all this network crap that doesn't work escapes me!

I've been using PPCs since the begining and this is a real mess! If
I'm having problems with the 'new and improved' activesync, I wonder
how new users are doing! I thought 4.2 was to fix connection issues
not create them! AS 4.2 is the absolute worst version ever!



"Tim Maher-De Troyer" <tim.maherdetroyer4@xxxxxxxxxxxx> wrote in
message news:eAjgAparGHA.2256@xxxxxxxxxxxxxxxxxxxxxxx
This is, without a shadow of a doubt, one of the worst pieces of
software ever written.

As a result of it's complete inability to recognise USB devices (O2
XDA II), except intermittently, no proper interface to Windows Media
Player 10.x and above and it's thorough incapacity in delivering
understandable messages I shall be abandoning the entire charade in
favour of BlackBerry (You can get the music!).

This is the biggest load of unusable software that I have encountered
in years.

Dump it and get something written that can connect peripheral PC like
devices.

Tim













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