WM 5.0 and Sprint 6700 PPC-can't sync in cradle but can through EVDO

Background
SBS Server 2003 SP1
ISA Server 2004
External NIC on server set to public IP address
SSL-Third party certificate set up and working externally using Turbo
SSL from godaddy
ActiveSync 4.1
Sprint EVDO for high speed wireless

------------------
I set up a Sprint 6700 PPC using the instructions listed in Deploying
Windows Mobile 5.0 with Small Business Server 2003.


I added these exceptions to ISA SERVER 2004:
1. WCESCOMM - Disabled - 0
2. WCESMGR - Disabled - 0
3. REPIMGR - Disabled - 0


I am using a third party SSL certificate as listed above.


I am synching the device on a laptop with the firewall client enabled
and functioning.


Scenario:
I can WIRELESSLY sync to the server with the 6700 PPC using the Sprint
network.


I CANNOT sync to the device when the 6700 PPC is in the cradle
connected to the laptop computer.


I get the following error on the laptop:
The server could not be reached. This can be caused by temporary
network conditions.
Support Code: 85002003


I have restarted the laptop after adding the ISA exceptions.
I have tried the laptop with the firewall client enabled and disabled.
I have added the self-signed SBS 2003 IIS certifcate to the 6700 PPC
device as well just to be sure.


NOTE:
If I change ActiveSync to reflect the internal name of the server (i.e.

servername) it will sync in the cradle but then the 6700 PPC will not
sync wirelessly.
I CANNOT connect to http://externaladdress.com/oma on acomputer on the
internal network.


So it appears that activesync cannot resolve the external IP secure
address (i.e. https://externaladdress.com) when it is on the network.

I cannot surf the internet on the 6700 PPC when it is in the cradle (no

problem when it is out of the cradle). When I do try it in the cradle
I get error: "The current connection cannot be used for your request.
Please end the current connection and try again."

I didn't try to set up a separate connection on the PPC. I just did a
hard reset on the PPC and kept the default settings.


The laptop is on the local LAN but couldn't sync remotely when off the
LAN.


I can get to http and https://server/oma from the laptop on the LAN but
not https or https://public domain (as listed on the SSL)/oma


I listened to the SBS podcast 14 and they mention this as a problem but

don't really give any solution except for the ISA exceptions.


Any assistance would be greatly appreciated.
Bruce

.

Relevant Pages

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