Re: WARNING: Intel Net cards and WM5

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Wireless isn't very expensive; that's why it's growing like crazy...

We're running into a terminology problem here. "Network" card is not
specific enough. You're connected to an Ethernet cable at the PC? Are you
using a virtual private network to allow you to access a remote network at
another office via the Internet, but securely? What anti-virus is running?
What firewall on the PC? What operating system and version?

Paul T.

"Richard Millyard" <richard.millyard@xxxxxxxxxxxxxxxxx> wrote in message
news:eP8BNGVWGHA.3496@xxxxxxxxxxxxxxxxxxxxxxx
Thanks for the reply Paul,

We do not use wireless (we're only a poor local authority), we use onboard
network connections on our IBM Netvista's/Thinkcentres. Will try the
latest drivers as well though.

This idea that it is the Intel onboard Network card seems valid, as when I
have disabled the card, rebooted to local, the PDA syncs and creates a
parntership without any problems. This idea came from a trusted technical
support person at HP, so we tend to believe what they're saying.

Hope this helps...........lord knows we need a solution. I just cannot
believe we're the only organisation to be affected by this!

Regards

Rich
"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
com> wrote in message news:uy09t6NWGHA.4768@xxxxxxxxxxxxxxxxxxxxxxx
Just to check, as there *is* an ongoing investigation at MS on one
situation concerning wireless networking and WM5 devices, please answer
the following:

1. Are your wireless network connections on the PCs using WPA encryption?

2. If yes, does the problem boil down to: when you connect the WM5 device
to the PC, the PC can no longer access the wireless network?

3. If yes, please detail the PC models, access point models, Intel driver
versions for the wireless cards, and whether the Intel wireless manager
software is installed or not.

4. Make sure that you have, as Chris said, the latest Intel driver for
the card. This fixes some of the problems.

5. If 4 doesn't fix it and you have Intel's wireless manager installed,
try uninstalling the Intel wireless manager software (just the manager,
not the driver for the network adapter).

Please post answers to #3, additional symptoms, fixes, etc. to a thread
titled "ActiveSync Kills Wireless" in this group.

Paul T.

"Richard Millyard" <richard.millyard@xxxxxxxxxxxxxxxxx> wrote in message
news:%23CxQ0jMWGHA.3496@xxxxxxxxxxxxxxxxxxxxxxx
Hi folks,

We recently purchased 3 Dell X51's running Windows Mobile Ver5. The
usual problem of syncing using 4.1 appeared (the green circle rotating
and that's it). After checking with Dell support, I was informed to let
4 files through the firewall and it'll be ok. Snag is, we have a
corporate firewall held on a central server, not any local firewalls. I
informed out IT support and we found another team with new HP PDA's
having the same problem. It appears to be an incompatibility between
Intel chip Network cards and Windows Mob Ver5, as Ver5 uses TCP/IP to
connect. I have since been trying to find if Microsoft is working on a
solution but to no avail.

Anyone who has the syncing issue should check id they are using an Intel
'powered' network card.

What I really want to know is if Microsoft is doing anything about this
as we have over £1000 of equipement sitting here next to useless.

Regards

Rich Millyard








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