Re: iPAQ HX2415 with MS Windows Mobile 5.0 Upgrade Install will no

Dear Raj Pillai,

Thank you for responding to my question. Very much apprecaited.

I am using Norton Anti-Virus however I turned it off based on your response
and tried again and receive the same symtoms. No ability to sync information
in Outlook 2003.

I also noticed that somehow my question is appearing twice and you responded
to what I thought was just a "clarification" reply to my first message. No
matter.

To answer the question you posed in the other entry, I do not receive any
error messages when I attempt to sync Outlook information types other than
the indication in the upper part of the ActiveSync window to "Windows PC:View
Status" where "View Status" is a hyper link and when I click on it a Dialogue
box indicating "ActiveSyne encounteres a problem on the desktop. Support
Code:85010014" appears.

As I indicated in the other reply I entered, I should also indicate that I
am able to
sync files and favorites and Avantgo stuff and basically look at files and
install software via ActiveSync 4.1 without any challenges except for not
being able to install Business Contact Manager software on the PDA. When I
try to install the Business Contacts software via ActiveSync 4.1
TOOLS>ADD/REMOVE programs it appears to download ok to the PDA then when the
PDA tries to install it a dialogue box appears on the PDA indicating
"Business Contacts does not support the connected device type" what ever that
means. Needless to say the Business Contacts software in not installed on the
PDA. Is there a newer version of this software which will work with MS
Windows Mobile Version 5.0 OS 5.1.1702 (Build 14366.1.0.1)?

I should also mention that Outlook 2003 on my laptop is also running
Business Contact Manager. I should also point out that another PDA I have, a
Verizon Pocket PC running Windows Mobile 2003 2nd Edition version 4.21.1088
(Build 1432) syncs up without any problems using ActiveSync 4.1.

Hope This Is Helpful in trying to determine why I can not sync Outlook 2003
information with a PDA updated to MS Windows Mobile 5.0.

Again any help anyone can provide will be greatly apprecaited.

Thanks Again,

Richard L. Miga





"Raj Pillai" wrote:

Hi,

Are you using any anti-virus software? I had experienced a similar issue
and it turned out that the script blocker of Norton Anti-virus was
preventing a successful communication.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


"Richard L. Miga" <RichardLMiga@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C223D721-11E7-41E3-829D-84A4BAA7C345@xxxxxxxxxxxxxxxx
Recently purchased MS Windows Mobile 5.0 upgrade from HP for my iPAQ
HX2415
PDA. Install upgade on PDA. Downloaded and installed MS ActiveSync 4.1. My
host computer is a Laptop running XP and Outlook 2003 with all updates
applied to OS and applications. When I try to sync the PDA (iPAQ HX2415) I
am
able to make a connection with ActiveSync however, went I try to sync with
the calendar, tasks, contacts, etc. contained in Outlook 2003 it does not
sync. I receive a message in the top part of the ActiveSync window
indicating
"Windows PC:View Status" where "View Status" is a hyper link. When I click
on
it a Dialogue box indicating "ActiveSyne encounteres a problem on the
desktop. Support Code:85010014" I have done everthing MS indicates should
be
done based on searching for "85010014" on the MS Site, but I am still not
able to sync the PDA with Oulook 2003 information. Any suggestions as to
how
to get this sync with Outlook 2003 working would be gratly apprecaited.

Thanks,

Richard L. Miga






.

Relevant Pages
Loading