Re: don't synchronize

You have no virus scanner on the PC? What sort of network is the PC
connected to? DSL via wired Ethernet cable? DSL via wireless? This is
your network at the office or home?

Paul T.

"Phathizwe" <phathizwe@xxxxxxxxx> wrote in message
news:%23xbm7$kTGHA.5108@xxxxxxxxxxxxxxxxxxxxxxx
Hi Paul,

I have been through the troubleshooting guide (very long, but I followed
all advice) and still nothing.

Eventually I'm asked to upgrade to AS4.1, which I have.

Regards,
Phathizwe

"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
com> wrote in message news:u$Foz9fTGHA.2656@xxxxxxxxxxxxxxxxxxxxxxx
If it's sitting there with the green icon spinning, it *has* been
recognized on the USB connection and 98% of the time, the problem is one
of those covered in the AS troubleshooting document referenced earlier in
the thread (firewall, antivirus, VPN).

Paul T.

"Phathizwe" <phathizwe@xxxxxxxxx> wrote in message
news:uMgP03fTGHA.5552@xxxxxxxxxxxxxxxxxxxxxxx
what doesn't work is

1. The ActiveSync (green icon keeps turning)
2. The PC doesn't see the device (in Explorer),

I thought it was the apps too, so I have minimal 3rd party essential
apps running. (less than 5, all stored on SD card).

Is there anything else that has caused such a problem with other users?
I even religously delete all my text messages


"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam
DOT com> wrote in message news:uF8AHofTGHA.6084@xxxxxxxxxxxxxxxxxxxxxxx
You'll, obviously, have to be *much* more specific about what is
happening than "it doesn't work". If hard resetting it fixes it, then
something you are doing on the device is breaking it over time.
Third-party applications installed? Running out of memory (storage,
program)?

Paul T.

"Phathizwe" <phathizwe@xxxxxxxxx> wrote in message
news:OvFrPkfTGHA.4976@xxxxxxxxxxxxxxxxxxxxxxx
Is there any kind of help for this problem?

I am having the same problem, and please please be aware that

1. I do not have any firewall software (disabled)
2. Nothing on the PC changed
3. 1 minute, it was working, the next it is not.
4. 4.1 doesnt make the problem go away
5. A hard-reset seems to be a temporary measure (2 weeks, max)

Can anybody help?

"Paul G. Tobey [eMVP]" <ptobey no spam AT no instrument no spam DOT
com> wrote in message news:%234YgJHSSGHA.5900@xxxxxxxxxxxxxxxxxxxxxxx
Well, think about *any* software changes that you may have made to
the PC: anti-virus, firewall, virtual private networking, connected
to or disconnected from a company network, etc. One of those is the
most-likely explanation. If you can tell us what you think you might
have changed, we can guide you to fixing the problem. If you go to
www.microsoft.com/mobile and look for the Active Sync connection
troubleshooter, that may help you, also.

Paul T.

"Hugo Pinto" <HugoPinto@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D5C15627-9D2C-45F7-B43F-8E39328306ED@xxxxxxxxxxxxxxxx
Hello!
Since yesterday that I can't synchronize my computer with thw WM5
I-mate
Jamin. Until this date I never had a problem and I didn't modified
anything
that could justify this problem. I already made a hard reset in the
PDA, also
tried to install the last version of the ActiveSync, but continues
without
functioning. When I connect the PDA to the computer the ActiveSync
it opens
and it appears the message "Connecting", for about 5-10 minutes and
later
appears "Disconnected". The PDA doesn't show any king of indication
to
attempt the synchronization With the computer.
What can I do more?















.

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