Re: don't synchronize
- From: "Phathizwe" <phathizwe@xxxxxxxxx>
- Date: Thu, 23 Mar 2006 10:01:36 +0200
Hi Paul,
I have been through the troubleshooting guide (very long, but I followed all
advice) and still nothing.
Eventually I'm asked to upgrade to AS4.1, which I have.
Regards,
Phathizwe
"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
com> wrote in message news:u$Foz9fTGHA.2656@xxxxxxxxxxxxxxxxxxxxxxx
If it's sitting there with the green icon spinning, it *has* been
recognized on the USB connection and 98% of the time, the problem is one
of those covered in the AS troubleshooting document referenced earlier in
the thread (firewall, antivirus, VPN).
Paul T.
"Phathizwe" <phathizwe@xxxxxxxxx> wrote in message
news:uMgP03fTGHA.5552@xxxxxxxxxxxxxxxxxxxxxxx
what doesn't work is
1. The ActiveSync (green icon keeps turning)
2. The PC doesn't see the device (in Explorer),
I thought it was the apps too, so I have minimal 3rd party essential apps
running. (less than 5, all stored on SD card).
Is there anything else that has caused such a problem with other users? I
even religously delete all my text messages
"Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam
DOT com> wrote in message news:uF8AHofTGHA.6084@xxxxxxxxxxxxxxxxxxxxxxx
You'll, obviously, have to be *much* more specific about what is
happening than "it doesn't work". If hard resetting it fixes it, then
something you are doing on the device is breaking it over time.
Third-party applications installed? Running out of memory (storage,
program)?
Paul T.
"Phathizwe" <phathizwe@xxxxxxxxx> wrote in message
news:OvFrPkfTGHA.4976@xxxxxxxxxxxxxxxxxxxxxxx
Is there any kind of help for this problem?
I am having the same problem, and please please be aware that
1. I do not have any firewall software (disabled)
2. Nothing on the PC changed
3. 1 minute, it was working, the next it is not.
4. 4.1 doesnt make the problem go away
5. A hard-reset seems to be a temporary measure (2 weeks, max)
Can anybody help?
"Paul G. Tobey [eMVP]" <ptobey no spam AT no instrument no spam DOT
com> wrote in message news:%234YgJHSSGHA.5900@xxxxxxxxxxxxxxxxxxxxxxx
Well, think about *any* software changes that you may have made to the
PC: anti-virus, firewall, virtual private networking, connected to or
disconnected from a company network, etc. One of those is the
most-likely explanation. If you can tell us what you think you might
have changed, we can guide you to fixing the problem. If you go to
www.microsoft.com/mobile and look for the Active Sync connection
troubleshooter, that may help you, also.
Paul T.
"Hugo Pinto" <HugoPinto@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D5C15627-9D2C-45F7-B43F-8E39328306ED@xxxxxxxxxxxxxxxx
Hello!
Since yesterday that I can't synchronize my computer with thw WM5
I-mate
Jamin. Until this date I never had a problem and I didn't modified
anything
that could justify this problem. I already made a hard reset in the
PDA, also
tried to install the last version of the ActiveSync, but continues
without
functioning. When I connect the PDA to the computer the ActiveSync it
opens
and it appears the message "Connecting", for about 5-10 minutes and
later
appears "Disconnected". The PDA doesn't show any king of indication
to
attempt the synchronization With the computer.
What can I do more?
.
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